Job Description We are seeking a detail-oriented and efficient Night Auditor to join our Front Office team in Sofitel Brisbane Central. As a Night Auditor, you will play a crucial role in ensuring smooth overnight operations and maintaining exceptional guest satisfaction. What you will be doing: Balance daily transactions and prepare overnight reports with precision and accuracy Verify and reconcile guest accounts, ensuring all charges are correctly posted Provide exceptional customer service during check-in, check-out, and throughout the night shift Assist guests with inquiries and resolve issues promptly and professionally Maintain a safe and secure environment for both guests and employees Follow and complete the Night Audit checklist to ensure all required tasks are accomplished Collaborate with other departments to address any discrepancies or concerns Generate and distribute various financial and operational reports Support the front desk team with administrative tasks as needed.
