Job Description In this role, you will greet each customer warmly, listening carefully as they share their vision or the challenge that brought them in. Using your deep knowledge of Nick Scali's luxury sofas and furnishings, you help them picture how a new lounge or statement chair could become the centerpiece of their home. You guide them through textures, colours, and configurations, matching products with their style and needs. Key Responsibilities Deliver exceptional, emotionally aware customer service that inspires loyalty and repeat business. Engage customers through emotive storytelling to help envision their dream space. Identify new sales opportunities and close deals confidently and consistently. Maintain accurate sales records and ensure timely processing of all customer orders. Collaborate with the Showroom Manager to maintain high presentation and merchandising standards.
