It’s that time of the year again where myki Commuter Club cards are available to order or renew. To request a new myki card or renewal of an existing pass, please click on the apply button and fill in the online form by 11:55pm, Monday 24th November 2025. Please note due to strict cut off times by PTV any forms received outside of PageUp and/or after this date will not be processed. Discounted yearly costs current as at 1 January 2025: Zone 1-15: $1930.50 per annum (10% off the usual yearly cost). Fortnightly deductions are not available to casual team members; payment for the annual amount must be made upfront and direct to the ACM Accounts team. New Card orders require: Your 5-digit employee number (found on your payslip) Your receipt of payment to the Accounts team. Load Pass renewals on existing myki cards require: Your existing 15-digit Commuter Club myki card number (personal myki cards are not able to be used) Your 5-digit employee number (found on your payslip) Your myki card expiry date (can be checked at myki machines) Your myki credit expiry date (can be checked at myki machines) Your receipt of payment to the Accounts team. For details on how to make your payment to our Accounts Team, please refer to the following file: Arts Centre Melbourne - NEW BANK DETAILS.pdf Important note to Commuter Club Members who have had their card for more than two years: Due to Commuter Club pass expiry dates, staff who have held their card for more than two years but less than three should apply for a new card rather than having a pass loaded to their existing card. This will ensure your card does not expire throughout the duration of their 365 day pass. Staff can check their card expiry date on a myki machine, myki check or via online account: https://www.mymyki.com.au/NTSWebPortal/Common/register/SetupWebAccess.aspx?menu=Set For any queries you may have, please refer to the myki Commuter Club Frequently Asked Questions.pdf (FAQs). Updates to the FAQs document includes information about how you can now obtain an on-the-spot replacement for damaged/defective cards and information about how refund applications are calculated. The FAQs document and additional information is available on Centrestage here. For any general myki related questions, please contact the PTV Call Centre on 1800 800 007 (6am to midnight daily). It is your responsibility to ensure the details and information you provide in the form are correct. If anything is incorrect, your order may not be processed.
