Medical Receptionist O'Connor, WA Part-Time | 3 Days per week - Monday, Tuesday & Wednesday Apex Radiology - part of the Integral Diagnostics Group (IDX) Join a leading medical imaging provider where your care and customer service make a real difference. About Us Apex Radiology, part of the Integral Diagnostics Group, is a trusted name in diagnostic imaging in Western Australia. With origins dating back to 1996 in the South West, we've grown to become a leading provider of radiology and teleradiology services across public and private healthcare settings. Since joining the Integral Diagnostics Group in 2014, we've remained committed to delivering quality, excellence, and innovation in medical imaging. About the Role We are seeking a Part-Time Medical Receptionist to join our supportive team at our O'Connor clinic. Working 3 Days per week (23 hours) Monday, Tuesday & Wednesday (preferred), you will be the welcoming face and voice of Apex Radiology - supporting patients, referrers, and our clinical teams with high-quality service and efficiency. Key Responsibilities Welcome patients and manage front-desk responsibilities in a professional and empathetic manner Answer telephone enquiries and respond efficiently and sensitively to patient needs Schedule patient appointments and determine examination requirements Communicate preparation instructions, procedure costs, and billing information clearly to patients Register patients, manage paperwork, and handle billing and EFTPOS transactions Ensure timely and accurate dispatch of reports Perform Medicare and Veterans Affairs claims batching Support other administrative tasks as directed by management What We're Looking For Previous experience in a medical reception or healthcare administration role Familiarity with patient booking and entry systems (RIS experience highly regarded) Strong knowledge of medical terminology, especially in imaging High level of professionalism, empathy, and interpersonal communication skills Excellent time management, multitasking, and problem-solving abilities Accuracy in data entry and confident use of Microsoft Office and practice software Cash handling and EFTPOS experience Ability to work independently and collaboratively within a team Willingness to work across multiple sites if required Why Join Apex Radiology? Be part of a supportive and professional team in a leading radiology provider Uniform provided Comprehensive in-house training and career development Gain in-depth knowledge of medical imaging services and terminology Work in a modern, patient-focused environment committed to clinical excellence Competitive Salary: Attractive salary with annual reviews to recognize your contributions. Paid Parental Leave: Additional leave to support new parents. Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals. Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more. Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms. Referral Bonuses: Financial incentives for referring great talent to our team. Career Advancement: Opportunities for career growth and succession planning within an innovative company. Work-Life Balance: Flexible work options for full-time or part-time roles. Community and Social Events: Engage in a supportive workplace with free parking and great social events. Interested? We would love to hear from you! Visit Integral Diagnostics Careers Page to apply via our candidate portal. For questions, email Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time.
