Ready to make a splash in your career? WaterNSW is seeking an experienced Employee Experience Adviser to join our team on a max term basis till January 2027. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to build a rewarding career. Our perks and Benefits: At WaterNSW , we believe that our employees should be as well taken care of as our rivers, dams, and pipelines , that’s why we offer a load of benefits. Flexible working Work a 9-day fortnight at Full pay on the Enterprise Agreement Up to 16 weeks p aid parental leave Fertility leave Professional development and educational assistance Salary from $112,408 super And so much more! What you’ll do: The Employee Experience Adviser is responsible for providing consistent, responsive and practical services including expert advice, operational assistance and implementation of critical SP&C initiatives. What we are looking for: P&C generalist experience supporting a mix of customer groups in white and blue collar roles Advice and implementation of core P&C processes Development and delivery of client-focused advice and solutions End-to-end case management Proven ability to manage customers with professionalism and integrity Well-developed organisational and prioritising skills, coupled with the ability to meet competing deadlines Sound judgement and decision-making skill How we will support you: At WaterNSW, we balance flexibility – and the way we work – with the needs of the business, our teams, and us as individuals. When it comes to working in an office, we work in a hybrid way. If you’re required to be in the field or on site, the benefits of flexibility can be achieved in other ways, such as through a condensed work week. We are proud to be a WORK180 Endorsed Employer and are committed to providing equal opport unities for women. Visit ou r WORK180 page to access our benefits and career development opportunities. More about our team / culture: No matter how or where you work, safety is the number one priority. This means the physical and mental safety of you, your colleagues, and the public. Who is WaterNSW ? WaterNSW operates the state’s dams, capturing and storing water, and then supplying it ready for distribution – for the environment, agriculture, industry and the community. With 41 major dams and hundreds of waterways across the state, we play a vital role at the source of the state’s water, delivering two thirds of all water used in NSW . We’re the people taking care of the state’s water at the source – capturing, storing, delivering. Find out more at waternsw.com.au. Please note applications for this position will close on 14th November at 5pm. Click for Position Description - Please note this can only be accessed on the WaterNSW Careers Page. You must have full work rights in Australia to qualify for all positions at WaterNSW. We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant. Privacy and collection of your personal information If you apply for a position via our website or recruitment@waternsw.com.au , WaterNSW may collect your personal information. Please visit WaterNSW’s Privacy Page to view the Careers Collection Notice for more information about how WaterNSW collects, uses, and discloses your personal information .
