This is a Payments Administrator role with EML Group based in Adelaide, SA, AU EML Group Role Seniority - junior More about the Payments Administrator role at EML Group EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY Join our friendly Adelaide team and help make a positive impact every day. At EML, you’ll be part of a company that helps people get their lives back while playing a key part behind the scenes to make that happen. This is an entry level role, perfect for someone who is looking to build a long term career in claims while providing payments and administrative support to a wide range of stakeholders. We will give you the training and support you need to succeed while you bring along your motivation, attention to detail and great attitude. This will be a permanent, full time position, based in the Adelaide office, with flexibility to work from home once fully trained. YOUR RESPONSIBILITIES Process and manage payments accurately and efficiently to ensure they’re received within required timeframes. Update payment records, prepare reports, and complete administrative tasks to keep our systems organised and up to date. Identify and resolve overpayments and underpayments to maintain financial accuracy and compliance. Coordinate travel and accommodation bookings for workers, employers, and providers when required. Build strong relationships with customers and colleagues by consistently demonstrating EML’s values and behaviours ABOUT YOU Experience in administration or data entry within a fast-paced environment, with a focus on accuracy and efficiency. Confident using Microsoft Word and Excel to complete tasks and produce quality work. Strong time management and organisational skills, with the ability to prioritise effectively. Adaptable and eager to learn, with a positive attitude towards change and continuous improvement. WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A vibrant, collaborative innovative team culture Flexibility with opportunity to WFH when you are fully trained in your role. A corporate wellbeing program with discounted health insurance and gym membership Access to discounts at over 350 retailers through our Rewards Hub program Entitlement to an annual tenure and performance-based recognition reward Comprehensive learning and development support Companywide events to celebrate success. Quarterly Reward and Recognition Awards Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the EML Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Processing payments ️ Updating records Resolving discrepancies Key Strengths Administration experience Microsoft Office proficiency ⏰ Time management Adaptability Why EML Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with EML Group not with Hatch.
