This is a Impairment Benefits Specialist role with EML Group based in Melbourne, VIC, AU EML Group Role Seniority - mid level More about the Impairment Benefits Specialist role at EML Group EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY As part of our diverse team based in Melbourne , you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. As an Impairment Benefits Specialist, you will be responsible for proactively managing, assessing, and determining impairment benefit claims, as well as handling related disputes. You’ll ensure all assessments and decisions align with the Accident Compensation Act 1985, the Workplace Injury Rehabilitation and Compensation Act 2013, and WorkSafe guidelines, including the Online Claims Manual. You’ll also ensure compliance with all legislative requirements, policy timeframes, and performance measures. This will be a full time, 18 month contract position based in the Melbourne office, with flexibility to work from home up to 3 days per week. YOUR RESPONSIBILITIES Engage with all stakeholders to effectively manage an impairment benefit claim from end to end, including completing liability assessments, attending and participating in ACCS (where required) Draft medical panel submissions, Independent Impairment Assessor consultation/report requests and entitlement to impairment benefit calculation and determinations, Review responses and process payments for any impairment benefits given. Ensure IB claims are managed in accordance with legislation, guideline, protocols and in accordance with WorkSafe scheme objectives. Maintain internal relationships and demonstrate teamwork and commitment to solving operational challenges within and across teams. ABOUT YOU Experience in workers compensation/personal injury claims management Accreditation through WorkSafe AMA guide training Sound experience in impairment benefit management, assessment and determination Experience with Victorian workers compensation disputation and litigation processes Full understanding of the Accident Compensation Act 1985 (AC Act) and Workplace Injury Rehabilitation and Compensation Act 2013 (WIRC Act) Comprehensive knowledge of the American Medical Association’s Guides to the Evaluation of Permanent Impairment, fourth edition (AMA4) and any subsequent editions as required and its applicability/modification to impairment benefits claims based on Victorian worker compensation legislation WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A vibrant, collaborative innovative team culture Flexibility with opportunity to WFH when you are fully trained in your role. A corporate wellbeing program with discounted health insurance and gym membership Access to discounts at over 350 retailers through our Rewards Hub program Entitlement to an annual tenure and performance-based recognition reward Comprehensive learning and development support Companywide events to celebrate success. Quarterly Reward and Recognition Awards Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the EML Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Engaging with stakeholders ✍️ Drafting submissions and requests Reviewing responses and processing payments Key Strengths Experience in workers compensation/personal injury claims management Accreditation through WorkSafe AMA guide training Sound experience in impairment benefit management, assessment and determination ⚖️ Experience with Victorian workers compensation disputation and litigation processes Full understanding of the Accident Compensation Act 1985 and Workplace Injury Rehabilitation and Compensation Act 2013 Comprehensive knowledge of the American Medical Association’s Guides to the Evaluation of Permanent Impairment Why EML Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with EML Group not with Hatch.
