Introduction Remarkable people. Remarkable careers. At GMHBA, every day is a chance to make a real impact on people’s lives. Join our people-focused, not-for-profit health insurer and enjoy a flexible workplace, supportive culture, and a rewarding regional lifestyle. For 90 years, we’ve put our members, and our people, first. Make your career meaningful with GMHBA. Description Are you a people-person who loves helping others and thrives in a fast-paced environment? GMHBA is looking for a Customer Service Advisor — open to both full-time and part-time applicants — to deliver exceptional experiences, support members, and drive growth, all while being part of a friendly, dynamic team! Why You’ll Love This Role: Be the welcoming face of GMHBA, creating memorable experiences for our members every day. Work alongside our Eyecare team in co-located branches , giving you the chance to collaborate and deliver a truly holistic health experience. Enjoy variety in your week, including the opportunity to contribute to a Saturday roster pattern of work . Share your knowledge and help members make the most of GMHBA’s range of health and wellbeing products and services. Join a supportive team that values growth, learning, and making a difference in the community. Skills And Experiences What We’re Looking For: Experience in customer service or a team-based environment. Strong communication and relationship-building skills. Positive, proactive, and self-motivated — someone who takes initiative. Attention to detail and ability to manage multiple tasks confidently . Extra Points: Retail or PHI/regulated industry experience. Sales experience with proven ability to meet targets. Why GMHBA? Supportive, people-focused workplace. Opportunities for professional growth and development. Be part of a company that values community impact and wellbeing. Ready to make a difference and grow your career? Apply now — whether you’re looking for full-time or part-time work, we’d love to hear from you! If you believe you would be a great fit but don’t quite tick all the boxes, we encourage you to apply. Let’s get started Submit your application online today. Applications close on Tuesday,18 th Nov’2025 If you have any questions about this position or the recruitment process, please reach out to the careers team at careers@gmhba.com.au At GMHBA, we are committed to building a diverse and inclusive workplace where everyone feels respected, valued, and empowered to be their authentic selves. We believe that inclusion strengthens our organisation, enriches our culture, and allows us to better support our members, patients, and communities. We actively welcome and encourage applications from people of all backgrounds, identities, and experiences. In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement: gmhba.com.au/privacy.
