About the company Join this prominent, family-owned Australian business, a vital part of the truck sector. Operating for many years, they are recognised for a high-integrity culture and a strong commitment to service. They actively invest in staff, offering extensive in-house training, a future leaders program, dual trade opportunities, competitive pay, and regional relocation support. This is a great place to build a secure, long-term career. About the Job An outstanding opportunity has arisen for an experienced and driven Service Manager to join a highly successful dealer group in the heavy vehicle industry. Our client is a major player, representing several leading truck brands across multiple branches in key regional locations. They are known for their commitment to staff development, a supportive culture, and delivering exceptional customer service. Reporting to the Dealer Principal, you will take the reins of the Service Department, overseeing a skilled team of approximately 10. This critical management role is focused on driving profitability, ensuring operational efficiency, and maintaining a supreme standard of workmanship and customer care for their key fleet and heavy vehicle clients. This is your chance to elevate your career with a progressive company that values leadership and technical expertise in the truck sector. Key Role Responsibilities Lead and mentor a dedicated workshop team. Drive department profitability and achieve budget targets. Ensure minimal Work-In-Progress (W.I.P) and control warranty processes. Maximise technician performance and manage training compliance. Maintain exceptional safety standards and efficient workshop flow. Required Skills & Experience Proven experience in a senior post-trade or managerial role. Solid technical background and knowledge in heavy vehicle mechanics (essential). Exceptional leadership and team management capabilities. Strong verbal and written communication skills for customer and staff relations. High-level organisational and problem-solving abilities. Previous exposure to Trucks in a retail or wholesale environment would be advantageous for this position. Candidates who have experience with brands such as Kenworth, Volvo, Western Star, MAN, Mercedes Benz Trucks, Fuso, Iveco, Hino, Isuzu, Scania, Freightliner or similar are strongly encouraged to apply. On offer is an attractive package of approximately $120k-$150k (depending on experience) plus bonus, a dual cab ute, and a mobile phone for the right candidate. About the location Discover the perfect blend of city and coast in Mackay, Queensland's vibrant sugar capital. Enjoy affordable living, stunning beaches, and a warm, welcoming community. Explore the beauty of the Pioneer Valley, Eungella National Park, and the Whitsunday Islands - all within easy reach. Mackay offers a laid-back lifestyle, diverse career opportunities, and a gateway to endless adventures. About Teamrecruit Looking for your next job in heavy vehicles, machinery, or equipment? Teamrecruit is Australia & New Zealand's top specialist in this field. With 15 years of experience, vast networks, and unmatched industry knowledge, we'll connect you with the perfect opportunity from our database of nearly 3,000 dealers and OEMs. Let's find your dream job today! For further information about this or any other roles, please contact Rowan Coe on 0448 026 681 or by email to jobs@teamrecruit.com.au quoting reference 1669107 . Please submit an application by clicking 'APPLY'.
