This position will be a fulltime Permanent role. Exciting things are happening at Auswide Bank! As we continue to grow and evolve, we’re looking for a friendly, proactive and community-minded individual to join our Lending Services team in Bundaberg. Following the merger of MyState and Auswide Bank, we’re proud to be part of a united financial services group — MyState Bank, Auswide Bank, Selfco, and TPT Wealth — dedicated to delivering exceptional banking experiences and helping Australians achieve more. At Auswide Bank, we believe in growth — yours and ours. From face-to-face learning and digital training to real career pathways across our group, we’ll help you shape a career that’s right for you. And you’ll be part of a close-knit team where collaboration, care and connection are part of everyday life. As a Lending Services Admin Officer your ultimate responsibility is to provide superior service and support to internal and external customers. Ensure all allocated tasks are completed accurately and in a timely, efficient manner whilst complying with all the Bank’s policies and procedures. Day to Day your role may include but not limited to: Package Maintenance Interest Adjustments Interest Only Fixes Switches Restructures Offset Fee Maintenance Funding Letters Ad Hoc Maintenance Qualifications & Experience Sound Microsoft Office Skills in particular Excel & Word Sound communication skills (written & verbal) Be organised, self-motivated and have the ability to work with limited supervision or instruction Impeccable accuracy and attention to detail Demonstrate sound knowledge and adhere to office procedures Work towards knowledge of the requirements under the Laws to which you operate, including but not limited to consumer credit law and real property law. Work towards competently operate office equipment provided including computer programs such as Auswide Bank’s core banking system – ULTRACS, LendFast, and any other computer programs required to successfully perform your duties Answer complex customer and external service provider enquiries regarding Auswide Bank’s loan products and services. Any other tasks allocated from time to time by Lending Services Supervisors and the Head of Lending Services Be available to perform other staff member’s allocated duties if requested This is a full-time, permanent position offering a competitive salary, and employee benefits, and the chance to truly make a difference in the lives of your customers and your community. Ready to take the next step? Apply by midnight Monday 17 th November 2025. We review applications as they come in, so don’t wait. If you have questions, get in touch with the Supervisor of Lending Services – Therese on 07 41504145 or talent@mystate.com.au . Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector. We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued.
