About the work unit / facility The Support Services Department at Townsville University Hospital delivers essential non-clinical services including cleaning, patient handling, linen, and environmental support. Operating 24/7 across hospital and community health facilities, the team of approximately 240 staff ensures safe, efficient, and high-quality service delivery. About your new employer Townsville HHS is the public healthcare provider for over 250,000 people across 150,000km². We operate 21 facilities and employ more than 6,600 staff. We are committed to clinical excellence, career development, a supportive culture, and work/life balance. As a major teaching hospital, we train future health professionals and lead research initiatives to advance healthcare. We offer: Clinical Excellence: Delivering high-quality care through evidence-based practices and continuous improvement. Career Growth: Opportunities for advancement and professional development in a supportive environment. Supportive Culture: A collaborative and inclusive workplace that values respect and teamwork. Work/Life Balance: Flexible work arrangements and a lifestyle-friendly location in North Queensland. Competitive salary and benefits Salary between $39.05 - $41.66 per hour (OO2). 4 to 6 weeks p.a. recreational leave with 14-17.5% loading. Generous employer contribution to superannuation of 12.75%. Additional benefits include salary packaging options, generous leave entitlements, and professional development support. About your opportunity As an Operational Services Officer, you will play a vital role in maintaining hospital cleanliness and supporting patient movement. You'll work across clinical and non-clinical areas, ensuring compliance with Queensland Health standards and contributing to a safe and respectful environment. This casual role offers flexible shifts across a 24/7 roster. Requirements Compliance with Queensland Health Cleaning Standards and Infection Control Policy. Ability to safely transport patients following No Lift Policy and WHS guidelines. Respect for confidentiality and privacy of patient information. Willingness to work various shifts across a 24/7 roster. Vaccination Preventable Disease (VPD) evidence required. * A probationary period may apply. Application details Enquiries are welcome, for a confidential discussion please contact: Natalie Johns on (07) 4433 4712. Closing Date: Thursday, 13 November 2025. Submit your application via https://www.smartjobs.qld.gov.au/jobs/QLD-TV668306, include your CV, referee details, and a short response addressing the key responsibilities.
