Key Responsibilities: Administer and maintain the entire Microsoft 365 tenant and its services, ensuring optimal performance, security, and compliance. Manage and support core M365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and related workloads. Develop, implement, and maintain automation scripts using PowerShell and Microsoft Graph API to streamline administrative tasks and service deployments. Integrate automation workflows using Azure DevOps for continuous improvement and operational efficiency. Monitor health, capacity, and usage of M365 services; proactively identify and resolve issues. Handle M365-related incidents, changes, and service requests with timely resolution and clear communication. Maintain detailed documentation of configurations, processes, and automation scripts for transparency and knowledge sharing. Must-Have Requirements: Proven experience in Microsoft 365 administration across multiple workloads. Strong proficiency in PowerShell scripting and automation techniques. Hands-on experience with Microsoft Graph API for advanced automation and integration. Familiarity with Azure DevOps or similar CI/CD tools. Solid understanding of Azure AD , identity and access management, and Conditional Access policies. Excellent troubleshooting skills and ability to work independently or collaboratively. Good-to-Have Requirements: Experience with M365 security and compliance features (DLP, Defender, Purview). Knowledge of governance, lifecycle management, and advanced reporting.
