Position Description 84401-Team-Leader-Customer-Administration-Position-Description_1.pdf(PDF, 176KB) Are you ready to take your career to the next level? As a progressive employer of choice, we offer flexible work arrangements, fantastic employee benefits, and a culture where you feel valued and recognized. Now is the perfect time to join our team! Why This Role is Exciting: Lead with Impact: You'll be at the helm of our Customer Administration team, driving excellence in customer service, administration, and financial support. Innovate and Coordinate: Take charge of MiWater actions, monthly reconciliations, and water meter readings, ensuring smooth operations. Community Focus: Moranbah is a vibrant mining community with a rich history and plenty of recreational activities. You'll be part of a close-knit community that values teamwork and collaboration. What You Bring to the Table: Passion and Positivity: Your caring attitude and positive work ethic will inspire your team to achieve great things. Expertise and Experience: With superior administration, customer service, problem-solving, and conflict resolution skills, you're ready to tackle any challenge. Leadership Excellence: Your ability to manage and motivate high-functioning teams will drive success. Autonomy and Achievement: You excel at working independently, prioritizing tasks, and managing multiple projects to achieve program objectives. Tech-Savvy: Advanced proficiency in Microsoft Applications and Finance Systems is a must. Financial Acumen: Your strong financial understanding and analysis skills will be key to your success. Attention to Detail: Your meticulous nature ensures nothing slips through the cracks. Amazing Benefits Await You: Competitive Salary: Earn between $97,373.54 - $100,831.88 per annum. Work-Life Balance: Enjoy 72.5 hours per fortnight and 5 weeks of annual leave with 17.5% loading. Extra Perks: RDOs and free sessions with Gryphon Psychology. Career Growth: Take advantage of succession planning and career development opportunities, including upskilling through education and qualifications. Social Fun: Join our active social club and enjoy a range of activities and events. For more details on this exciting position contact the Manager Business Services during business hours: Lisa Tonkin: (07) 4846 3553 or email lisa.tonkin@isaac.qld.gov.au Applications closing on 25 November 2025, 05:00 PM HOW TO APPLY Please express your interest by submitting a current resume and cover letter, including: Why you believe you could fulfill this role (skills/qualification/experience) Demonstrated familiarity with the role or similar Motivation to apply for the position IRC has the right to commence the recruitment process prior to the closing date. Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply. Only people with the right to work in Australia may apply for this position.
