An exciting opportunity is available for an energetic, reliable, and quick-thinking Administration Support Officer to join our Emergency Department team. In this busy and varied role, you'll be at the heart of our Emergency Department, providing crucial support to patients and staff in a fast-paced environment. You'll receive shift allowances for afternoon shifts, plus generous bonuses for weekend and public holiday shifts. Don't miss out on this opportunity to make a difference in the Emergency Department – apply now and join our team! The Contract: Ongoing Part Time, 54 hours (7 shifts) per fortnight. Rotating 24/7 roster. Shift times are 07:00–15:15 | 15:00–23:15 | 23:00–07:15 (every second weekend). The Position: In this role you'll provide administrative support across the 24/7 Emergency Department, ensuring smooth patient flow and accurate data entry. Key to this role is the provision of outstanding customer service to patients, families, and colleagues, with an approach that emphasises professionalism, approachability, responsiveness, and compassion. This position is worked over a rotating roster, featuring 7 shifts over a rolling 14-day period, including alternate weekends. Why should you apply? Generous hourly rate with applicable shift penalties and allowances, including 50% loading for weekends and 100% loading for public holidays. Extensive salary packaging options offered. 6 weeks of annual leave (pro-rata for part time). Excellent training and learning & development opportunities. Key selection criteria: Excellent customer service skills with a professional, person-centred approach and the ability to consider activities, decisions, and outcomes from the perspective of the consumer or end user. Compassionate and confident communicator with well-developed written and verbal skills. Competent user of MS Word, Excel, and Outlook, with the ability to produce simple business documents and a demonstrated aptitude for learning new systems such as iPM and EMR. Reliable, energetic, and quick-thinking with the ability to adapt to changing priorities and remain effective in a busy 24/7 environment. Understanding of privacy and confidentiality requirements and commitment to upholding these in all aspects of work. Application Instructions & Enquiries Applications are to be submitted by selecting “Apply Now” and are to include: Cover letter Resume (including two recent referees) Response to the full key selection criteria (as listed in the attached position description) Find out more about working with us here and follow us on facebook . For information on East Gippsland, visit Visit East Gippsland . At BRHS, we recognise that diversity strengthens our workforce, enhances our services and enriches the communities we serve. We are committed to fostering an inclusive, respectful, and equitable environment where everyone, regardless of background, identity or ability, feels safe, valued and supported. Should you require any reasonable adjustments or support during the recruitment process, please contact us at people.culture@brhs.com.au Bairnsdale Regional Health Service is deeply committed to an environment that supports the safety and wellbeing of all people including children. Read our full values and commitments here .
