SUPPORT WORKER CASUAL TOOWOOMBA Your Next Role Empower others, every shift, every day! Our Toowoomba NDIS team is seeking a passionate Support Worker to join our 24-hour Supported Independent Living home and make a real difference. In this role, you’ll assist clients with daily living tasks such as grocery shopping, meal preparation, and maintaining a clean, safe, and welcoming home environment — all while supporting them to build independence, confidence, and achieve their personal goals. You’ll foster a positive, supportive atmosphere, creating meaningful, trusting relationships where clients feel valued, heard, and empowered every day. This exciting Support Worker role includes weekends, shift work, and sleepovers, offering variety, hands-on experience, and the chance to make a genuine impact in our SIL houses! If you want to make an impact and be part of a team that values compassion and dedication, this is the role for you. Your Key Responsibilities: Supporting our clients in daily living activities and individual routines. Encouraging positive social participation and completing activities of interest with clients (craft, walking, and gardening). Completing household duties to maintain a healthy and safe living environment (including weekly menu planning and grocery shopping, meal preparation, laundry, and other cleaning tasks as required). Following mealtime management and specialised eating plans as per instructions for individual client requirements. Providing medication support and administration of medications. Completing case notes, recording information, and reporting any issues/incidents. Assisting clients to make appointments and managing clients' daily schedule. Communicating effectively with colleagues and supervisors as required. You will have: Diploma in a human services related field; or Certificate IV in Mental Health or equivalent and demonstrated previous experience working with people with mental illness Experience, or the ability to provide quality support to people with mental illness, helping them achieve their goals within organisational requirements. Strong interpersonal, communication, and record-keeping skills using office and mobile technologies, as well as access to a smart phone suitable for work purposes. Ability to work effectively in a team, contribute to a positive, collaborative culture, and reliably meet schedules, timelines, and defined outcomes. Open driver’s licence, access to a registered vehicle and smartphone suitable for work. Undergo criminal history screening and obtain and maintain a positive notice and Yellow Card pursuant to the Disability Services Act 2006 (Qld) Why RFQ? At RFQ, we are committed to providing a supportive, collaborative, and empowering environment, where everyone can thrive, by joining us you will have access to: $43.23 - $47.16 per hour (including a casual loading of 25% where applicable) Enhance your take home pay with salary packaging of up to $15,900 on general living expenses and additionally up to $2,650 annual entertainment benefits, which also includes access to novated leasing. Explore your cost-of-living savings HERE ! Free Employee Assistance Program (available for staff and their family). Opportunities for a wide range of career and professional development. Apply Now! If you’re passionate about supporting people to achieve independence and live with confidence, submit your application, together with your resume, by selecting apply now. You’ll be taken to our online portal where you will find more information including the Position Description . Further information about the role can be obtained by contacting the Area Manager, Diana Bennet at diana.bennet@rfq.com.au Please note that RFQ is an organisation that embraces diversity. The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start
