Join a community-focused Australian business bringing personalised style to life About the Company Our client is a proudly family-owned Australian retail business with stores across the country, known for their warm, community-driven approach and quality apparel. Specialising in personalised embroidery, they offer a unique range of kidswear, menswear, and ladieswear - helping customers add a personal touch to every piece. With a friendly, inclusive culture and a passion for customer experience, this business has built a loyal following in the local community and beyond. About the Role An exciting opportunity has arisen for an experienced Store Manager to lead the Richmond team. You'll play a key role in driving store performance, creating a welcoming environment, and representing the values of this proudly Australian brand. This is a hands-on leadership position where no two days are the same - you'll be managing a small, dedicated team while ensuring every customer leaves with a smile and a beautifully finished, personalised product. Key Responsibilities Lead daily store operations to achieve sales targets and KPIs Inspire, coach, and develop a passionate retail team Maintain exceptional customer service and foster genuine community connections Oversee stock control, visual merchandising, and store presentation Manage embroidery orders and ensure accuracy and quality of personalised items Uphold brand standards and contribute to the ongoing success of the Richmond store Skills & Experience Proven experience in retail management (fashion, apparel, or specialty retail preferred) Strong leadership skills with the ability to motivate and mentor a team Excellent communication and customer service skills Attention to detail and an appreciation for quality, craftsmanship, and personalisation A proactive, community-minded attitude and passion for local business Why You'll Love It Be part of a supportive, family-owned company that values people over profits Opportunity to connect with your local community every day Work with a product range that celebrates individuality and creativity Competitive salary and genuine career development opportunities If you're a people-focused leader who thrives in a hands-on retail environment and loves delivering memorable customer experiences, we'd love to hear from you. To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Narelle Platt on 0451 445 866 or via email at nplatt@frontlineretail.com.au quoting the reference number above, or check out our website for other available positions. www.frontlinerecruitmentgroup.com/retail
