Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office Job Description You'll be part of Thermo Fisher Scientific, where your work has a global impact. Join our team in bringing our Mission to life, making the world healthier, cleaner, and safer. We provide resources to help you achieve your career goals while developing solutions to tough challenges like protecting the environment and finding cures for cancer. Field Application Scientist, Life Sciences Reports to: Supervisor, Field Application Scientists Position Location: Perth, Western Australia How you will make an impact: Support Thermo Fisher's customers using Life Science instruments, including qPCR, CE Sequencing, Next Gen Sequencing, Microarray, Sample prep, and cellular analysis systems. Serve various applications such as clinical diagnostics, academic research, forensics, and biotechnology. Improve Thermo Fisher Scientific Life Science Group (LSG) business and reputation by becoming customers' trusted technical advisor on LSG instruments and reagents. What will you do? Perform Life Sciences product demonstrations at customer or company sites. Prepare and present seminars to wide array of audiences. Deliver comprehensive technical training for customers and colleagues. Collaborate with Sales Representatives to develop technical selling strategies & accompany Sales Representatives on customer calls. Provide ongoing onsite or remote technical troubleshooting support Takes ownership to address and/or advance customer issues and complaints. Drives business for the reagent, instrument, training and service teams. Works in teams to drive success of large projects. Plans and delivers user group meetings in house or in the field. Records and reports on customer facing activities. Actively participates in team meetings. May be required to perform other related duties as required and/or assigned. As a diligent resource for customers and colleagues, you will be at the forefront of resolving partner concerns and addressing customer issues and complaints. Additionally, you will drive the performance of the reagent, instrument, training, and service teams to achieve their goals. How will you get here? MSc as a minimum, even better if you have a PHD, and at least 3 years of laboratory or related work experience. Clinical, diagnostics and/or regulated market preferred. Previous customer-facing role and/or providing technical and scientific presentations to a variety of audiences is strongly preferred. Strong qPCR experience (instrument, workflow and data analyses) Strong background in DNA sequencing applications Working Conditions: Mostly works in the customer’s laboratory and is based from home office or Thermo Fisher Scientific office. Majority of work is conducted in the home location, though some travel is required to other states in Australia, New Zealand and Asia Pacific. This position has not been approved for Relocation Assistance. Other Job Requirements: Ability to travel within the territory to carry out primary responsibilities. Proficient in English (oral and written) Valid driving permit required. Abide to OHS policies and procedures and ensure a safe and balanced workplace environment. Get comprehensive benefits, wellness programs, and an Employee Assistance Program that prioritizes your health & wellbeing. Flexibility: Balance your work and personal life with flexible arrangements. Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave. Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you. Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development. Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality At Thermo Fisher Scientific, our Mission is to empower our customers in making the world healthier, cleaner, and safer. Check out our colleagues as they explain 5 reasons why you should consider working with us. Our team of 120,000 colleagues shares a common set of values: Integrity, Intensity, Innovation, and Involvement. Together, we accelerate research, solve complex scientific challenges, foster technological innovation, and provide support to patients in need. Start your story with us and be part of a company that values diverse experiences, backgrounds, and perspectives. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
