Job Description About The Role: Bring your passion and feel the energy Hybrid ways of working Corporate benefits Responsibilities: ⦁ Develop and execute ALH’s data and insights strategy for Gaming, Wagering, and Keno. ⦁ Lead customer analytics, segmentation, and behavioural modelling to uncover actionable insights. ⦁ Provide deep market and competitor analysis to support venue performance optimisation. ⦁ Partner with venue leaders to deliver insights that enhance customer engagement and loyalty. ⦁ Build and maintain best-in-class dashboards and reporting tools for executive and venue-level stakeholders. ⦁ Translate complex data into clear, practical recommendations for commercial and operational leaders. ⦁ Oversee governance and compliance of customer data usage, ensuring ethical and responsible practices. ⦁ Develop and mentor a high-performing insights and analytics team. ⦁ Foster a culture of innovation in data-driven decision-making across the business.
