Life Saving Victoria is Victoria's peak water safety and lifesaving organisation built on the proud traditions and programs of our founding organisations, the Royal Life Saving Society – Australia and Surf Life Saving Australia. Lifesaving has been an integral part of the Victorian way of life since 1904. Today LSV is a multifaceted volunteer-based community organisation with a focus on public safety and community wellbeing Our volunteers, members, employees and partners work together with communities, educational institutions, government agencies, businesses and the broader aquatic industry, to Save lives and empower communities to safely enjoy water. Support Officer – Member Training We have an exciting opportunity to join our member training team and be an active contributor to our Life Saving Clubs and member training department. Located at our Port Melbourne Head Office and reporting into the Lead Coordinator – Member Training, this casual position is focused on the processing and administration functions of the training courses offered by LSV Life Saving Clubs and the Member Training Department. This role has a requires excellent attention to detail and exceptional customer service. Tasks include: Providing timely and effective administrative support to the member training team, including but not limited to data matching, cleansing of documents, data entry, and data cleansing of key operational databases to ensure system continuity. Processing, approving and ensuring both pre and post course information, evidence, and admin occurs through member training processes and other processes where required. Assisting with filing and archiving to meet compliance standards, reporting in line with compliance, issuance of award and qualification certificates, and distributing course materials. Providing exceptional customer services when responding to member and client enquiries to ensure services meet and exceed expectations. Who are you? You have a strong attention to detail and have the ability to use multiple software systems. You are an exceptional communicator with excellent time management skills and the ability to multi-task and prioritise. Essential: Demonstrated ability to provide high quality administration with a focus on attention to detail. Demonstrated ability in the use of multiple software systems. Previous experience and knowledge of water safety, lifesaving, Life Saving Victoria, Surf Life Saving Australia and Royal Life Saving Society Australia is highly regarded. In return Life Saving Victoria provides a rewarding work environment, variety, impressive employee benefits and great office amenities and facilities. How to apply: LSV is always looking for enthusiastic, community minded individuals. If this opportunity sounds like you, please click on "Apply Now" to complete your application and upload your resume and a cover letter telling us why you are the best candidate for this position. Research shows us that women won’t always apply for a role if they don’t tick all the boxes. If you fall into that category we would love to hear from you, so we can access your ability and even if you aren’t ready now, you might just be at out next intake. LSV is an equal opportunity employer and encourages applications from suitably qualified and diverse candidates. We provide a welcoming, safe and flexible approach to work and provide an environment that benefits from and enables the best from everyone. LSV takes seriously its responsibility to deliver a safe, fair and inclusive environment for Children and Young People. It is essential that anyone involved with LSV understands their responsibility in relation to child safety. Our organisation requires all applicants to obtain a ‘Working with Children Check’ prior to appointment. This role is internally known as Admin - Member Training
