Job Title: Customer Service Officer Job Description Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits. Get Paid, Gain Skills, and Make a Difference Need a bit of extra Christmas cash before the silly season hits? Step into a meaningful role where you'll help Australians manage their super - and pick up valuable skills you can use long after the holidays are over. You'll join a leading superannuation fund support team, providing friendly, professional service over the phone and online. What You'll Be Doing - Delivering high-quality customer service and account support - Following structured processes while engaging in real, helpful conversations - Navigating multiple systems with confidence - Working with a supportive, high-energy team that values growth and collaboration Finer Details ?? Start Date: 10th or 17th November ?? Location: Robina, QLD (next to Robina Town Centre) ?? Hours: Monday-Friday, 8AM-8PM rotating roster (no weekends!) ?? Pay: $35.83/hr 12% super penalties ?? Training: 4 weeks paid training - we'll set you up for success ?? Casual Role up to 3 months | Perfect for extra Christmas cash Who You Are - You've got a great attitude and love helping people - Confident on the phone and quick with technology - Flexible, reliable , and ready to learn new skills - Looking to earn good money without giving up your weekends - Open to Working Holiday Visa holders seeking meaningful casual work Why You'll Love It Here ?? Learn from the best - access LinkedIn Learning & Concentrix Uni ?? Great weekday hours - your weekends are yours ?? Free onsite parking close to public transport ?? Supportive team culture with recognition and wellbeing programs APPLY NOW and embark on a rewarding career journey with us at Concentrix! *Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks. Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions. Location: AUS Gold Coast - Robina Town Centre Dr Lvl2 Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)