Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Position Title: Receptionist Classification: Level 2.1 – Social and Community Services Location: Philip Street Community Precinct, GLADSTONE Status: Part-Time up to 20 hours a week Why this role matters The Salvation Army is a Christian movement dedicated to sharing the love of Jesus through our mission in caring for people, building healthy communities, creating faith pathways and working for justice. About the role The Receptionist plays a key role in providing high-quality front-of-house service at The Salvation Army’s Philip Street Community and Families Precinct. This position is responsible for welcoming and assisting all visitors, monitoring building access, and offering appropriate support or referrals — particularly for individuals in distress. How you will make an impact Deliver excellent customer service as the first point of contact for visitors and tenants, referring inquiries to internal teams or external services as appropriate. Manage front desk operations and general administrative tasks, including answering phones, handling correspondence and emails, managing mail, photocopying, filing, and maintaining shared email accounts. Provide finance administration support to the Line Manager, including preparing cash payment summaries, generating and processing invoices, banking, donation receipting, account reconciliation, and payment processing. Support community members through The Salvation Army Connect Office and ensure the Foodbank is regularly stocked and well-maintained. Oversee day-to-day building functions, such as managing deliveries, security access, lunchroom setup, and maintaining supplies in communal areas including bathrooms and kitchen facilities. Assist in emergency response and evacuation procedures in line with TSA guidelines and training. Coordinate the hire and booking of rooms and facilities, ensuring the calendar is up-to-date and that all required documentation (e.g., insurance and hire agreements) is completed and recorded properly. What you will bring Previous experience in a receptionist or similar administrative coordination role. Proficiency with Microsoft Office 365, including SharePoint and OneDrive. Certificate III in Business Administration (highly regarded). A current Working with Children Check – QLD Blue Card (mandatory). Current First Aid Certificate or willingness to obtain one. About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
