About The Organisation This not-for-profit has been supporting communities for over 140 years, providing programs across aged care, family services, and housing. The organisation values compassion, trust, innovation, and safety, creating a workplace where you can do meaningful work and make a real difference. What You’ll Be Doing Oversee a portfolio of housing properties, from allocations and inspections to rent and arrears Support tenants through every step of their housing journey, promoting independence and wellbeing Organise property maintenance and liaise with contractors to keep homes safe and functional Ensure tenancy processes run smoothly and compliantly, addressing feedback with care and professionalism Why This Role Rocks Work in a team that genuinely cares about making a difference Generous salary packaging to increase your take-home pay 5 weeks annual leave plus paid parental leave Be part of a values-driven organisation with a focus on community impact Who You Are You’re empathetic, organised, and resilient, with a genuine passion for helping people secure safe housing. You can balance supporting clients while keeping a practical eye on property management. Essential Skills & Experience Certificate IV in Social Housing or relevant community services qualification (or equivalent experience) Current driver’s licence Minimum 3 years’ experience in tenancy or housing management Knowledge of the Residential Tenancies and Rooming Accommodation Act is a bonus Checks Required National Police Certificate Working with Children (Blue Card) Right role, wrong location? For a confidential chat please reach out to Jacqueline; jacqueline.mcenerney@troocoo.com