Our Client When you join this freight forwarder you will provide exceptional customer service to an impressive list of clients across a variety of industries and commodities. The Position Providing personalised customer service solutions to a wide range of customers, on-going training and a great family environment. Responsibilities Provide quotes to customers and follow up on order placement Co-ordinate customer shipments with overseas operations team whilst continuing to monitor shipments until delivery Resolve any shipment issues with all stakeholders in a professional and time/cost effective manner Respond to customer enquiries in a timely manner Liaising with operational teams as required What we're looking for Customer service - freight forwarding experience 2years Experience providing freight quotes Well developed customer service skills Proven problem solving ability Must have current knowledge of the freight forwarding industry Full working rights within the Australian market What's On Offer Exciting and comprehensive service capabilities Family environment South-west location For further information regarding this position and many more permanent and temporary opportunities with FRMSTAFF please contact Andrea Hunter on 0408 520 903 or visit our website www.frmstaff.com.au .
