Clerk Grade: 7/8 Employment Type: Ongoing/ Permanent role , Full-time, working principally in one of our Revenue NSW offices (Lithgow, Maitland, Gosford, Parramatta or Wollongong). This role sits within the Revenue NSW. About the team An exciting opportunity has arisen for a Litigation Officer to join our Litigation Branch within Revenue NSW. The team provides independent, professional advice and services regarding State Taxation and Fines Administration matters in partnership with the Crown Solicitor’s Office and in collaboration with key internal stakeholders. Your day-to-day As a Litigation Officer, and part of a collaborative team, you will provide administrative and technical support to senior members of the team and key internal stakeholders to ensure the efficient and successful delivery of services on a range of diverse matters. Key responsibilities Collaborate with senior members of the team and internal stakeholders to undertake fact finding research, information assessment and preparation of documents to support litigation and prosecution matters, or other activities as required. Be responsible for assessing and responding to notices to produce and subpoenas on an as required basis. Maintain registers and systems and, using the data and other appropriate sources, prepare reports and other material for sharing with internal and external audiences. Review court and tribunal decisions and other case law to ensure the accurate internal communication of relevant matters that may impact or be of interest to the business. Develop and maintain knowledge articles, guidance or other materials on matters arising from litigation and prosecution work to educate and build awareness within the business. To be successful in this role you will demonstrate: The ability to analyse and interpret a large range of technical and legal information in the preparation of documents, ensuring concepts are conveyed in clear and concise language. The ability to build and maintain strong relationships within the team and with diverse stakeholders to understand their business needs and deliverable timeframes to effectively manage competing priorities. Sound problem-solving ability in a fast-paced, time-sensitive environment. Attention to detail, maintaining data integrity in the recording of - and reporting on – the team’s matters. Resilience, integrity, and commitment to quality outcomes and customer service. About Revenue NSW Revenue NSW is the state’s principal revenue management agency and a proud part of the Department of Customer Service. Our mission is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt—ensuring vital services are funded and communities are supported. We’re proud of our diverse, inclusive, and regionally connected team, and we embrace flexible working arrangements that support work-life balance. This role can be based at any of our offices across NSW, including Parramatta, Lithgow, Maitland, Gosford, or Wollongong—giving you the freedom to work where it suits you best. What we need from you An up-to-date CV and applicants may submit a cover letter of up to two pages and are encouraged to use STAR examples to demonstrate their experience and suitability for the role For enquiries regarding this position Lisa Wood -Bradley -, lisa.wood_bradley@revenue.nsw.gov.au. Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Neha Bajaj via neha.bajaj@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 10th November 2025, Monday at 10:00 am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact neha.bajaj@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process
