Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Position Title: Support Worker Classification: SCHADS Level 3 Location: Mt Isa Social Mission (AOD) Status: Casual – Full Time Aboriginal and Torres Strait Islanders are encouraged to apply. Why this role matters The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely. The Role As a Support Worker, you will provide effective support to participants, ensuring a safe, structured, and supportive environment in line with The Salvation Army (TSA) guidelines. This role operates within a participant-led, recovery-oriented service model. About the Service The Salvation Army’s Mt Isa Recovery Service supports individuals experiencing problematic alcohol and other drug (AOD) use through comprehensive treatment and case management. Alongside partnerships with external organisations offering diverse programs and activities, the service delivers a core program called Foundations. How You Will Make an Impact Provide a welcoming and responsive first point of contact for participants, addressing any urgent or immediate needs. Build effective and respectful relationships with participants to encourage self-determination, engagement, and positive change. Facilitate daily programs and activities, which may include social activities and information groups. Provide information and support to help assess and address participant needs, issues, and circumstances. In consultation with senior staff, take appropriate preventative action in response to potential high-risk situations. Support participants in implementing their case plans in line with the TSA model of care and practice. Actively encourage participants’ involvement in their recovery and goal-setting. Assist participants in accessing additional support services as needed. What You Will Bring A relevant Certificate or Diploma qualification in Community Services, Alcohol and Other Drugs (AOD), Mental Health, or a related field (or equivalent on-the-job training and experience). Previous experience in a similar role or related sector. A current and valid First Aid Certificate. A current Driver’s Licence. A current Working with Children Check (Blue Card) What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role's requirements. Together, we can create lasting change and build a more inclusive and compassionate community. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration