About the role Mater Hospital Brisbane is seeking an experienced and motivated Senior Administration Office r to join our busy Emergency Department on a permanent part-time basis (16 hours per week) . This is an exciting opportunity to play a key role in supporting one of Queensland’s most dynamic and fast-paced healthcare environments, contributing to exceptional patient care within a collaborative and compassionate team. The department offers a 24-hour comprehensive emergency service for adult patients, staffed by experienced emergency doctors, nurses, training registrars and house officers. The department provides care to adolescents and adults with a full range of acute illness and injuries including Medical, Surgical, Oncology, Orthopaedics and Gynaecological emergencies. Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 access to many staff benefits! What you’ll be doing In this pivotal position, you’ll ensure the smooth operation of administrative processes that support the efficient delivery of care to patients. You will: Provide exceptional customer service to patients, visitors, and clinical teams Coordinate admissions, discharges, and transfers while maintaining accurate documentation Deliver timely administrative support to medical and nursing staff across the department Uphold confidentiality and accuracy in all record-keeping, correspondence, and reporting Exercise initiative and problem-solving skills in a dynamic, 24/7 emergency setting Shifts operate on a rotating roster across mornings, afternoons, nights, weekends, and public holidays to support 24-hour service delivery. About you You’ll be an adaptable and experienced administrator who thrives in a fast-paced, patient-focused environment. Your strong organisational and interpersonal skills will ensure you can balance competing priorities with professionalism and care. You will have: Demonstrated experience providing administrative support in a medical or hospital environment Excellent time management and organisational skills within a busy setting Strong computer literacy, including experience with patient administration systems (or ability to learn quickly) Outstanding customer service and communication skills Proven ability to maintain discretion, accuracy, and confidentiality in all tasks Why join us? Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare , education , fundraising & philanthropy and research — and it’s our people who make the difference. We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence. Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits Grow your career with access to industry-leading training and professional development through Mater Education Wellbeing support through our Employee Assistance Program and on-site pastoral care teams Access a range of health and wellbeing services with a corporate discount on private health insurance Exclusive discounts across dining, retail, travel, accommodation (just to name a few!) Stay active with unlimited access to discounted gyms via the Fitness Passport program Convenient, discounted on-site parking Enjoy great food with reduced prices at our campus cafés and coffee spots Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team. Be part of something bigger. Make your move with Mater. MAKEYOURMATERMOVE Applications close on Tuesday 4th November 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW! Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies. Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered. Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage . Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
