CHIEF INFRASTRUCTURE AND OPERATIONS OFFICER Join to apply for the CHIEF INFRASTRUCTURE AND OPERATIONS OFFICER role at SHK Asia Pacific Reporting to the CEO as part of the Leadership Team, the Chief Infrastructure & Operations Officer provides strategic leadership for operational services, infrastructure development, and asset protection across the Market. The role oversees operations for over 600 independent traders, complex stakeholder management, major and minor infrastructure projects, community collaboration, and financial oversight. It is the QVM’s lead in driving renewal and revitalisation projects, market and event operations, facilities management, asset maintenance, security, waste management, and environmental sustainability initiatives. Lead major renewal infrastructure program of works. Lead leadership of operations and asset management, overseeing delivery of complex projects in a live operating environment. Manage major infrastructure upgrades and renewal projects. Ensure safe market operations for employees, traders, customers, and the community, especially during periods of operational disruption. About the organisation Queen Victoria Market (QVM) is Melbourne's iconic public market, operating as the "Market of Markets" – a thriving and diverse market and community meeting place loved by locals and a must-see destination for visitors. QVM serves as both a commercial marketplace and major cultural hub. The Market is undergoing a significant transformation, with major infrastructure projects designed to enhance the trader, customer, and community experience while preserving its heritage character. Queen Victoria Market operates with values centred on market leadership, creativity, teamwork, passion, and customer focus, positioning itself as a vital part of Melbourne's food and cultural landscape. About you You are a senior executive with extensive experience in operations, facilities management, and project delivery within complex live operating environments. Your qualifications in engineering, architecture, or project management support stakeholder management and capital works delivery within public spaces or comparable contexts. You possess commercial acumen and operational expertise to balance day-to-day functions while planning long-term infrastructure upgrades. Strong analytical skills to translate operational insights into actionable improvements while collaborating across cross-functional teams. To download the Candidate Brief, click 'Apply' . For more information, please contact Evan Willen at SHK via email evan.willen@shk.com.au or Nick Ward-Ambler via email nick.ward.ambler@shk.com.au , quoting reference number 3447361 or click 'Apply' . Submit your resume. Direct and third-party applications will be forwarded to SHK. J-18808-Ljbffr