Job Description As a corporate building concierge for 555 Collins Exchange, you’ll curate memorable exchanges from the moment someone enters our luxuriously charming welcome area. At its core, this role embodies all elements of authentic service as you greet, coordinate and assist patrons and their guests. As the affable face of this venue, you’ll grow meaningful connections that’ll allow people to feel not only acknowledged, but a true sense of belonging. If you're passionate about service and keen to bring your unique flair to an innovative workspace, we want to hear from you! What your day-to-day will look like: Welcoming Presence: Taking ownership of the front desk, you’ll lend your expertise to assisting and coordinating tenants and their guests, ensuring seamless working experiences You’ll allocate facility access via day passes and guide guests on how to make the most of their time with us Assist with arrivals, ensuring appropriate security and internet access is readily available Taking pride in cultivating a welcoming environment, with the warmth of fresh flowers and the efficiency of an organised workspace Administration: Managing the email inbox, you’ll supply timely, helpful and thoughtful responses to queries throughout the day Allocating and arranging mail/parcel, effectively notifying tenants as required Scheduling daily bookings and guiding guests to meeting rooms, podcast studios or the wellness centre Effortless communication with your team and key stakeholders, fostering a functional and dynamic team-focused mentality
