Crystalbrook Bailey , is modern, innovative and has a true appreciation for all the arts. Bailey chooses the path less travelled. The type of character you’ll find at the local farmer’s market rather than a supermarket or exploring the latest exhibition at the museum rather than at a rock concert. Bailey loves originality, individuality and attention to detail. At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder , we embrace responsible luxury with positivity, creativity, and fun , delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality. The Opportunity: At Crystalbrook, every dining experience is an opportunity to surprise, delight and connect. As a Food and Beverage Attendant – Pass Master, you will play an essential role in coordinating the smooth flow between the kitchen and the floor, ensuring each plate is presented beautifully and delivered with impeccable timing. Working closely with our chefs and Food and Beverage team, you will maintain clear communication, attention to detail and a calm, organised presence during busy service periods. This role suits someone who thrives in a fast-paced environment, enjoys teamwork and takes pride in creating seamless, memorable dining experiences for every guest. The Talent: You are energetic, composed and thrive under pressure. With an eye for presentation and a genuine love for hospitality, you take pride in delivering exceptional service and working collaboratively between front and back of house. Experience in a similar environment is ideal, but we welcome those eager to learn and bring enthusiasm, reliability and care to everything they do. Previous Food & Beverage experience within a high-end environment preferrable Excellent coordination, time management and communication skills Calm, confident and adaptable in a fast-paced setting Immaculate personal presentation and attention to detail Current QLD Responsible Service of Alcohol (RSA) Certificate Ability to work collaboratively with chefs, supervisors and team members Flexibility to work across a rotating 7-day roster Why Us: At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including: 50% F&B discount across all Crystalbrook restaurants and bars $99 room rates and a generous friends and family discount Enhanced parental leave and lifestyle benefits A commitment to a green future through sustainable luxury practices Access to our internal mobility program and team reward schemes Online learning and training platforms and tailored career development pathways A culture of collaboration, diversity and elevated experiences Limitless career opportunities in a fast-growing, dynamic environment Regular service recognition and team engagement events At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality. We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best. As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
