Description We are recruiting a permanent Senior DERMS Operator to join our team. This role will be preferably based within the Essential Energy footprint with the ability to work from home in a hybrid work environment. We are unique Essential Energy is an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future. The Senior Distributed Energy Resources Management System (“DERMS”) Operator is a pivotal position within Essential Energy, responsible for overseeing and managing the integration and operation of Distributed Energy Resources (DER) such as batteries and solar systems. This role ensures seamless communication between Essential Energy and these systems, facilitating dynamic connections which allow to unlock spare network capacity. The Senior DERMS Operator will be instrumental in setting up bi-directional communications with new customer systems, providing real-time monitoring and control, and addressing operational issues that arise. This role is crucial to allow Essential Energy to move forward to a smart grid where DER assets are optimised to delivery their full potential for the benefit of customers and the network. The role offers an exciting opportunity to be at the forefront of innovative energy management solutions and the energy transition. Key Responsibilities Operations and performance of DERMS solutions, including a Common Smart Inverter Profile – Australia (CSIP-Aus) Utility Server. Engaging internal and external stakeholders for seamless installation, onboarding, and operations of DER. Engaging with technology providers and CSIP-Aus clients, including Original Equipment Manufacturers, for onboarding and ongoing performance and operation of DER under their control. Providing real-time monitoring and reporting on DER systems performance. Troubleshooting and addressing connectivity and testing issues. Providing higher-level escalation support for external and internal inquires Collaborating with technical teams for ongoing development, enhancements, and improvements of DERMS solutions. About You We are seeking a proactive and adaptable individual who is eager to take on a new and challenging role within Essential Energy. You should have a strong background in the energy sector, with a particular focus on DER integration. Your ability to learn quickly and adapt to new technologies will be crucial, as this role involves managing and operating DERMS solutions. You should be comfortable working in a dynamic environment, troubleshooting issues, and providing high-level support. Experience with deployment, operations, and management of IT systems will be highly regarded. Excellent communication and collaboration skills are essential, as you will be working closely with various teams and customers to ensure seamless operations. If you are passionate about renewable energy and excited about the opportunity to be at the forefront of innovative energy management solutions, we would love to hear from you. About your skills Strong IT technical skills and the ability to identify, investigate and troubleshoot complex issues. Ability to work in a high-pressure environment addressing system issues with urgent priorities. Excellent communication and collaboration skills. Demonstrated problem-solving and decision-making skills with the ability to manage diverse and complex issues, customer interactions, and complaints resolution. Ability to work independently and as part of a team. Required Qualifications Bachelor Degree in Engineering or Computer Science or demonstrated capability through past employment experience and/or relevant qualifications. Desired Experience Experience with IT projects and management of platforms Experience with DER (Distributed Energy Resources) Management Systems. Extensive experience in operating and managing control systems. Understanding of the Common Smart Inverter Profile – Australia (“CSIP-Aus”). Experience in operating Virtual Power Plant portfolios. Why Essential Energy Essential Energy provides employees with a broad range of employee benefits through our corporate partnerships with organisations such as Qantas, Optus, nib and Mildura Health Fund. You will also gain access to our Health and Wellbeing programs including fitness passport. Visit our employee benefits page for more information. We are proud to be recognised as a WORK180 Endorsed Employer for All Women . An energy network doesn’t just keep the lights on… it’s a living network that needs to adapt to new and emerging energy generation technologies while still meeting the energy needs of customers. It requires innovation, commitment, and collaboration to bring people together to solve the energy delivery challenges of the modern world. Your potential will be realised, and you’ll feel a real sense of purpose and satisfaction knowing you have a pivot role to play in delivering the energy of the future to the people who need it today. For further information please contact Saad Akbar, Senior Manager DSO, on 0451 455 790 Applications close on Sunday 9 November 2025 at 11:55pm Passionate people. Global thinking. Regional heart. Building a better energy future. Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability. As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees. At Essential Energy, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to Essential Energy (including alternate formats of application forms or alternate ways for accessibility). To discuss adjustment requirements, please contact careers@essentialenergy.com.au or call us on 1800 255 777.