What you will be doing:- Provision of leadership, guidance and support the team and all staff through the effective coordination of a range of activities.- Support a team culture which thrives on communication, collaboration, continuous improvement, positivity, safety and learning.- An active and positive member of the local leadership team, working cooperatively across all teams and across the Service Delivery network.- Ensure staff are supported to achieve excellence in their performance at work that maximises potential to achieve service delivery and strategic objectives.- Understand, support, and apply policies and principles by coordinating and monitoring the delivery of service consistent with financial, HR and administrative delegations and responsibilities.- Develop and apply a sound level of awareness and understanding of protocols and issues impacting on Aboriginal and Torres Strait Islander peoples to facilitate improved customer outcomes and communicating effectively and sensitively.- Lead, model and foster professionalism, accountability and ethical behaviour. The skills you will need include being able to:- Actively work to understand customers and stakeholders, encouraging a strong customer-focus and understanding of customer perspectives.- Promote and adopt a positive and balanced approach to managing conflicting demands. Assist team members to adapt to changing customer needs and expectations.- Foster a collaborative and positive team environment through modelling open communication and developing staff for high performance.- Apply business management skills in corporate governance such as financial and HR management.- Model professional, ethical, and culturally sensitive behaviour and consistently apply those standards. Applications to remain current for 12 months. Job Ad Reference: QLD/668067/25Closing Date: Wednesday, 12 November 2025
