A place for you. It means more here. We bring true purpose, authentic people and a proven path. You bring you. The Opportunity At Shine, we champion better justice for our clients. And as a full-time, permanent Practice Support Lead / Senior Paralegal in our TAC & WorkCover team and that starts with you. You’ll work closely with our legal team to make a meaningful, long-lasting impact for our clients. You’ll work closely with our Geelong and Sunshine personal injury legal team to make a meaningful, long-lasting impact for our clients. This role will see you leading a strong legal support team of 6, while supporting lawyers on their files across WorkCover and TAC cases. This is an excellent opportunity for an experienced senior legal assistant to take the next step in their career, stretching yourself with deeper responsibility for client matters, and leadership of a team of your own. While this role is full time, we're open to considering candidates who require some flexibility - let's talk. This role offers flexibility to work from either our Sunshine or Geelong office, your choice! However, you’ll need to travel to the other office at least once a week, depending on your selected location. With empathy, adaptability and initiative, you will be a true champion of our clients by: Driving client outcomes and performance across a dedicated team of of 6 WorkCover and TAC paralegals and administration assistants who provide high quality support to our authors. Coaching your team to provide exceptional client service using our client service guiding principles, building trusting relationships with clients supporting them throughout their legal journey. Setting your team members up for success, supporting them to perform in their role. You will foster a culture of continuous learning and development and identify opportunities for improvement. Manage a portfolio of WorkCover and TAC claims. Supporting the Sunshine legal practice manager to achieve their goals which contributes to the overall success of the practice. Working with our solicitors to successfully support them with day-to-day operations of files/client management. Preparing matters for conference and hearing, including preparation of court and legal documents and general correspondence. Using your high attention to detail to draft briefs and documents, such as claim forms and schedule of damages. What you’ll bring Demonstrated experience in personal injury as either a legal assistant or paralegal, with an interest in managing a small team of legal support professionals. A strong understanding of, and ability to interpret relevant legislation and legal documentation. Enjoy working on legally challenging and factually complex matters. The maturity and confidence to support clients who may be experiencing trauma. A desire to be part of a strong, cohesive team that works together to get great results. A commitment to truly connect with those around you and work together to deliver exceptional results for our clients. A keen eye for detail in your drafting skills. You’ll be a great communicator both verbally and in writing. You’ll recognise and value the importance of your role in being the gateway to support our clients. The availability to work the hours of 8:15am – 5pm, Monday to Friday, but if you're looking for some flexibility on this - let's talk! Shine Lawyers: A place for you. It means more here. At Shine, purpose really matters. It’s our clients, who summon the courage to stand up to injustice. It’s the communities we are part of and support every day. It’s our team, who champion what’s right and make this place what it is. We’re an ASX-listed organisation, and we've been standing up for the rights of everyday Australians for more than 45 years. We’ve achieved a lot but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves. And together, we’ve created a place for you to thrive. Here are some of the things we hope you’ll love about working with us: Connect and be you: Get the benefits you need, and work with truly authentic people. And you can enjoy the security of a large, well-established firm that treats you as a person, not a number. Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow. Achieve and grow: Start your Shine journey with our in-house learning programs, where you’ll find immediate connection and be set up for success. You will be provided real opportunities to step up and grow - within your role and beyond. Visit https://www.shine.com.au/careers/life-shine to find out more and read the stories of our incredible people. Excited to join us and stand up to injustice? Join us and build a career that means so much more. Apply now and make Shine Justice a place for you. As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome. We are committed to making Shine Lawyers a place for you by encouraging and supporting our people to bring their authentic selves to the workplace, and as a result, we know you’ll put your best self forward while righting wrong for our clients. We’re passionate about maintaining a diverse and inclusive environment here at Shine that celebrates all of our differences with age, disability, ethnicity, gender and sexual orientation, to name a few, and we encourage applications from Aboriginal and Torres Strait Islander candidates. You bring you.