Join a growing travel retail brand at an exciting stage of expansion across Sydney. We’re looking for a passionate and commercially minded Store Manager who thrives in a customer-focused environment and enjoys leading from the front. This role offers autonomy, variety, and the chance to represent a premium lifestyle brand known for innovation, quality, and a modern approach to retail. You’ll play a pivotal part in shaping the customer experience and driving your store’s success. Key Responsibilities Leadership & People Management Lead, motivate, and develop your team to deliver exceptional service and achieve sales results. Recruit, train, and coach team members to embody brand values and operational excellence. Create an inclusive, supportive, and high-performance store culture. Customer Experience Deliver an elevated retail experience that inspires and engages every customer. Provide hands-on service, including personalised product recommendations and after-sales care. Maintain impeccable store presentation aligned with premium visual merchandising standards. Commercial & Operational Excellence Take ownership of sales performance, KPIs, and profitability. Oversee store operations, including inventory management, rostering, and compliance. Analyse business results and implement strategies to optimise conversion and growth. Brand Representation Act as a true ambassador for the brand, reflecting its ethos and customer-first values. Provide insights from the shop floor to support the wider retail strategy. Participate in management meetings, training programs, and brand events. About You You’re a confident and energetic leader who thrives in a fast-paced retail setting. With strong commercial instincts and a natural ability to connect with people, you lead by example and inspire your team to deliver results. You will bring: Proven experience as a Store Manager or Senior 2IC in premium, lifestyle, or travel retail. Background in apparel, accessories, or hospitality, with strong service and sales focus. Demonstrated ability to drive performance and maintain operational excellence. A proactive, hands-on approach with strong problem-solving and communication skills. A passion for exceptional customer experience and genuine team leadership. What’s on Offer Product Discounts: 30–50% off full range Career Growth: Clear internal progression opportunities - internal promotion strongly supported Head office engagement and interstate development opportunities Supportive Culture: Autonomy to run your store with a trusted, people-first leadership team Training & Recognition: National retail events, seasonal gatherings, and ongoing learning opportunities Why Join Us This is a chance to be part of a forward-thinking retail brand redefining the travel experience. You’ll enjoy a blend of independence, development, and brand pride - with real scope to grow your career in a business that values initiative and authenticity. Apply Now If you’re ready to lead a dynamic retail environment and take the next step in your career, we’d love to hear from you. Apply now to join a brand that’s all about inspiring journeys - both for customers and for you. Please contact Amy Lennox - amylennox@jivaro.com.au or 0401 500 391
