Join one of Australia’s most innovative retail and digital organisations, where technology, data, and AI come together to power experiences used by millions every week. We’re looking for a Senior Technical Business Analyst to play a key role in driving large-scale digital initiatives that connect people, systems, and insights. Working across multiple product and engineering teams, you’ll define technical solutions that make a real impact, from improving customer experiences to modernising core platforms. What you’ll do Lead the analysis, definition, and documentation of complex technical and business requirements. Collaborate with engineers, product managers, and business stakeholders to design practical, scalable solutions. Manage the product backlog , create detailed user stories and acceptance criteria, and support delivery across agile squads. Conduct data analysis using SQL and other tools to guide decisions and validate outcomes. Prepare cost estimates and financial summaries to support stakeholder decision-making. Contribute to process improvement initiatives and mentor other Business Analysts within the team. What you’ll bring 5 years’ experience as a Business Analyst in a technology or digital environment . Strong understanding of APIs, integrations, and data flows . Proficiency with SQL and experience working with databases such as Oracle or similar. Excellent communication and stakeholder management skills across business and technical teams. Experience in agile delivery, solution documentation, and backlog management. A genuine curiosity for emerging technologies , AI, and digital transformation. Why you’ll love it You’ll be joining a high-performing digital team that values innovation, collaboration, and growth. Expect a supportive environment , flexible hybrid setup, and opportunities to work on impactful projects that shape the future of customer experience across Australia.
