5 x full-time, ongoing roles available across Western Victoria About the Department The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. The department supports a culture of leadership, learning and renewal in all workplaces with opportunities for career development and advancement. Further information about the department is available here. About the Division The Department of Education is the Victorian Regulatory Authority for early childhood education and care (ECEC) services under delegation from the Secretary. The Quality Assessment and Regulation Division (QARD) in the department regulates and quality assesses Victorian ECEC services. It drives the delivery of high-quality services and ensures the safety, health and wellbeing of Victorian children attending those services. QARD regulates approximately 5,000 services including family day care, outside school hours care, long day care and kindergarten programs, as required by the Education and Care Services National Law 2010 (National Law). QARD also regulates services operating under the Victorian Children's Services Act 1996 (Children's Services Act); these include occasional care and limited hours services. QARD is responsible for: approving providers and services as required by the National Law and Children's Services Act monitoring service compliance and conducting investigations in response to notifications and complaints assessment and rating of family day care, outside school hours care, long day care and kindergarten programs against the National Quality Standard for Early Childhood Education and School Age Care supporting legislative policy development. QARD is also the integrated sector regulator of the Child Safe Standards for all early childhood services in Victoria. Further information about QARD is available at: www.vic.gov.au/role-quality-assessment-and-regulation-division About the roles An exciting opportunity is available for highly motivated individuals with strong attention to detail and a passion for meaningful work to support the area-based teams in QARD as a Compliance Officer. Supported by a detailed training program, the Area Manager and other senior colleagues, the key accountabilities of the Compliance Officers will include: providing administrative support to the area/region, assisting with report writing, and undertake other administrative and regulatory activities as required by the Area or Regional Manager, to assist the team. conducting compliance service visits in a range of education and care services settings including outside school hours care, occasional care services, long day care and kindergarten programs to make assessments against the National Law and associated regulations (or the Victorian Law and Regulations where relevant) supporting senior and experienced authorised officers to undertake regulatory visits (as directed) assessing complaint and incident notifications received from a range of stakeholders, including but not limited to parents, community members, educators and approved providers and services and follow a systematic and consistent practice approach in the management of notifications, including triaging to relevant business areas preparing compliance documentation, including correspondence letters, observation notes, compliance reports and any other notable incidents that occur during compliance service visits attending and actively participating in team meetings as required communicating with a range of internal and external stakeholders, including to share information ensuring the quality of data through data input and data maintenance into the National Quality Agenda IT System The roles involve travel across regional and metropolitan areas. Typical work arrangements involve a balance of working offsite independently while visiting ECEC services, with time in an office environment working as part of a bigger inclusive team. The roles may at times include planned overnight stays. Each of these positions are each located across five QARD areas in Western Victoria: Western Metropolitan Area (Footscray) Grampians (Ballarat) Barwon South-West (Belmont) Northern Metropolitan Area (Coburg) Loddon Mallee (Bendigo) Applicants are required to confirm the location/s applied for and respond to the pre-screening question during the application process. We also have similar vacancies located across Eastern Victoria, which can be found here. The successful applicants will be required to work a minimum of three days per week from a Department of Education office. Attributes To be successful in this role, you will have: strong planning and organising skills, including the ability to use systems and processes to manage work priorities and meet timelines strong critical thinking and problem solving skills, including experience with data entry and management, and an ability to identify and implement process improvements sound judgement and an ability to make decisions on low-risk matters strong interpersonal skills and the ability to engage with a range of internal and external stakeholders, including ECEC services and families the ability to communicate clearly, accurately and professionally both verbally and in writing demonstrated strong general administrative skills, advanced computer skills and the ability to follow business rules and guidelines, including when sharing sensitive information a proven ability to work collaboratively with others to build productive and respectful relationships with stakeholders and team members * an understanding of the Regulatory Authority's work, including the duties of Authorised Officers (or the ability to quickly acquire an understanding). While you will ideally have experience in administration, compliance, investigations or working in an early learning environment. Candidates with suitably transferrable skills will be considered and are encouraged to apply. Qualifications and Experience Desirable: Relevant qualifications in compliance, regulation, business administration, early childhood education or similar. Essential: Successful applicants will be required to hold a valid Victorian Working with Children's Check and Victorian driver's licence. How to Apply Applicants are required to submit a CV and cover letter (max 2 pages for cover letter) summarising their skills, relevant experience and suitability to the role. Applicants must also identify the location/s they are applying for and respond to the pre-screening question. For more details regarding this position, please see attached position description for the capabilities to address in application, or contact John Kouvelas, Senior Manager, Regions Performance and Support Unit via 0417 995 955 or john.kouvelas@education.vic.gov.au. Please note the department utilises generic position descriptions and these positions are aligned to the role of Risk and Governance Officer. Further Information The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page. Applicants requiring adjustments can contact the nominated contact person. Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au. Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence. Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements. Applications close at 11:59pm, Sunday 9 November 2025.
