We are looking for a Hardware Manager for our Locks, Doors and Windows Department. Step into your next leadership role! Who You’ll Be Working For: Hardware & General is a large, family-owned building and plumbing supplier based in Sydney, Australia. Founded in 1960 by Walter MacGregor, we’ve grown from a single corner store to six locations across Sydney, yet we’ve remained proudly family-run, now in our third generation! Why Work With Us: We’re known for our high-quality products, expert staff, and outstanding customer service. We provide fast, reliable delivery services and expert advice. Our extensive product range includes over 140,000 items, from building materials and plumbing supplies to hardware and renovation essentials. We operate across six locations, including our flagship Brookvale site (home to multiple specialist sales centres) and stores in Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural. Key Responsibilities: Manage day-to-day operations of the locks, doors and windows department Oversee inventory, ordering, and stock control of locks and related hardware Coordinate with technicians and clients to ensure timely delivery and installation Maintain accurate records and reporting systems Lead and support a small team, ensuring high standards of service and safety Liaise with suppliers and ensure compliance with industry standards Proven experience in locksmithing or lock hardware management Strong organisational and leadership skills Excellent communication and customer service abilities Ability to work independently and manage multiple priorities Familiarity with inventory systems and basic reporting tools What We Offer: Competitive salary package Supportive team environment Opportunities for professional development Stable, full-time position in a growing company
