We are looking for experienced Instore Sales Representatives (in-store) for our Brookvale location! Students are welcome to apply! Who You’ll Be Working For: Hardware & General is a large, family-owned building and plumbing supplier based in Sydney, Australia. Founded in 1960 by Walter MacGregor, we’ve grown from a single corner store to six locations across Sydney, yet we’ve remained proudly family-run, now in our third generation! Why Work With Us: We’re known for our high-quality products, expert staff, and outstanding customer service We provide fast, reliable delivery services and expert advice Our extensive range includes over 140,000 products, from building materials and plumbing supplies to hardware and renovation essentials We operate across six locations: our flagship site in Brookvale (home to multiple specialist sales centers), plus stores in Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural What You'll Be Doing: Assist customers with selection and purchase decisions. Operate "Point of Sale" system to record transactions. Process and follow up quotes to qualify, refine and close sales opportunities and enter details into the quote register and Frameworks. Complete paperwork, ensuring procedures are followed as instructed. Assist with preparation, packing and dispatch of orders & receipt to ensure safe storage of stock. Manage stock levels and liaising with suppliers as directed by the local manager Provide exceptional customer service and demonstrate product knowledge. Ensure the store is well-maintained, organised, and visually appealing. Contribute to achieving sales targets and supporting daily operations. Undertake self-directed learning through Trade Net for relevant products. What You'll Bring: Minimum 1-2 years of experience in a customer service role, such as retail or trade Basic computer skills and proficiency with Microsoft Office applications Must have the legal right to work in Australia Knowledge of building materials and plumbing supplies preferred but not essential as training will be provided Ability to lift and move stock items safely, and stand for extended periods What You'll Get in Return: Attractive staff discounts across all our premium brands. Competitive salary and friendly environment. Plus - Many employee benefits
