Benefits • Flexible 2–3 day part-time contract with hybrid working • Genuine work-life balance working with a collaborative team • Opportunity to expand QA experience within a global organisation About the company This is a global healthcare organisation with a long-standing presence in Australia and a strong commitment to product quality and patient safety. The Sydney-based Quality team supports operations across APAC and is known for its collaborative environment. About the opportunity This is a part-time Quality Assurance Specialist position. The role supports the local QA function with a focus on customer complaints handling and quality assurance activities. You’ll work closely with the QA Head, collaborating across a lean but experienced team. The position ensures ongoing compliance, timely complaint resolution, and seamless work flow across local and global quality systems. Duties Coordinate the customer complaints process, counterfeits, and product tampering investigations Manage complaint samples and shipments for analysis Support local temperature excursion assessments Assist with general QA activities and compliance reporting Liaise with local and global quality teams to meet investigation timelines Skills and Experience Degree in Life Sciences or related field QA or complaints handling experience Strong communication and collaboration skills Sound understanding of GMP/GDP or quality systems Culture Collaborative, flexible, and inclusive. A close-knit QA team that values trust, accountability, and balance. How to Apply Click apply, or contact Gemma Staddon, Specialist Manager on 02 8877 8776 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing For more job opportunities, visit www.hpgconnect.com .