Whale Watch Western Australia operates multi award-winning world class Whale Watching tours from Perth, Augusta, Dunsborough, Busselton, Albany, Bremer Bay & Queensland. We are the only company in Australia to operate 12 months of the year whale watching and are the premier Whale Watch company in WA. We are a family owned and operated company which is expanding nationally and are seeking motivated professionals to Join the Pod. We are seeking a marine professional leader that will assist management in orchestrating safety and protocol procedures to ensure the delivery of our unique world class tours. This role is central to ensuring our guests experience the very highest levels of service and safety whilst on board our tours. We require a Master who takes a genuine pride in providing the highest calibre of guest services and leads their crew in the delivery of unforgettable guest experiences. About You The successful applicants should possess, strong interpersonal skills in a team environment and excellent maritime skills and knowledge. Customer service is paramount and energetic enthusiasm about our service and products delivered at all times. Fulltime & Casual positions available Proven strong leadership skills and people management Happy energetic customer focussed with attention to detail Organisation and planning skills Ability to perform autonomously and use effective delegation Excellent Vessel handling skills, including close quarters and cetacean interaction Strong work ethic displaying reliability Customer service priority and focus Professional ability to handle all situations Excellent communications with management, crew and customers Proven reporting and accountability Tourism industry – Preferred Masters Minimum Requirements Master Class 4 (preferred) or Master 5 (min 5 years command experience as a Master 5/MED 2) Marine Engine Driver II (MED2) High Speed Fast Cat (24m) - Jet/Surface drive experience desirable. Tourism Experience Preferred The Role This role is Western Australia based operating our Perth, Augusta and Bremer Bay tours. Whale Watch WA has grown exponentially over the last 12 years and we now have an exciting opportunity to offer the right person to join the pod and take our family company to another level over the next 5 years and beyond. We are seeking an experienced professional vessel master with excellent vessel handling skills to join our family owned and operated team. The successful applicant will be able to operate and manage all aspects of the companies main whale watch vessels, crew, and customer safety. There is opportunity for future managerial offers as the company continues to advance. This is a great opportunity to get in on the ground floor and join Australia's fastest growing Whale Watch company. We require disciplined, clean cut professionals with strong management and interpersonal skills. The Masters must portray the following attributes Strong Leadership Integrity Safety Conscience Proven elite vessel handling skill set Clean disciplined lifestyle Exceptional communication and presentation Ability to build customer/crew relations Community minded Experience The successful applicant will be; Disciplined leader with elite vessel handling skills Safety conscience Team player with excellent inter-personal skills Experienced Tourism Operator Respect for all marine life and it's environment Job Description - Masters Present and deliver world class experiences for our guests. Safely navigate around Whales of many species in a respectful, professional manner (training provided) and adhere to whale watching regulations. Command of 25 meter surface drive vessel as per our SMS, including safety drills, inspections of crew and safety gear, ensuring all crew are inducted and trained in their roles. Excellent boat handling skillset is paramount for this role Safely navigate to and from the continental shelf on our full day tours Vessel transfers to and from Perth - Augusta - Bremer Bay Maintain Engine rooms safety, maintenance, cleanliness and servicing daily Conduct regular Safety Drills Ensure your vessel is maintained in clean, seaworthy and mechanically sound state and instruct staff in the adherence to this standard Confidently manage crew to the highest standards of both service and presentation. Perform Bunkers Interact with customers where required Manage & lead crew Refit work as required Report direct to management Where is the work Our annual migration is as follows; Jan-March - Bremer Bay (Orca Tours) April-May - Perth (Blue Whale Tours) June-August - Augusta (Humpback & Southern Right Tours) Sept-Dec - Perth (Humpback Tours) When outside of Perth accommodation provided. Our Orca & Blue Whale Tours are full day tours to the continental shelf and return (experience desirable) and our Humpback and Southern Right Whale tours are 2 hour twice daily. All tours are 7 days/week - standard 3 weeks on 1 week off - Swings are flexible This is an exceptional opportunity to join a strong family team as our company moves forward in the research & discovery of Western Australian Cetaceans. There will be training provided to the successful candidates on the idiosyncrasy's conducting the tours around whales and other wildlife. Benefits Flexible working schedule tailored to suit successful candidate. Work/life balance with plenty of R&R around rosters Extra hours/days available if required - up to 500 hours Accomodation supplied - more money in your bank! Super holiday/sick pay and all full-time benefits for full time employees If you are a seagoing professional you will understand the benefits of working with the marine environment on a daily basis, you have the opportunity to educate all customers and crew on our oceans and all that reside in and on the seas. We work closely with University's and government for research development and to assure safety at all times for both cetaceans and customers. We pride ourselves on a 100% safety record and the quality service we provide. *Accommodation supplied when away from Perth . (Accommodation supplied for employee only and small daily fee ($10). We are a family orientated workplace. Workplace is a non smoking/drug/alcohol environment How to Apply Click the Apply Now Button to submit your resume and hopefully Join the Pod with Australia's Premier Whale Watch Company. PLEASE PROVIDE A CURRENT PHOTO ID ATTACHED TO YOUR RESUME. Only shortlisted candidates will be contacted for an interview. www.whalewatchwesternaustralia.com
