Job Description Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries including manufacturing and process industries, as well as shipyards, ports and terminals. Konecranes and Demag are currently seeking an experienced Field Supervisor , based in Wagerup/Willowdale, WA. Reporting directly to the Service Manager, you will work closely with our technicians to provide outstanding support and service to our customers. You'll enjoy the variety and sense of autonomy this role offers, as you: Supervise field operatives including customer consultation, spot audits, quality control and safety. Be able to carry out basic Inspection services to various makes and models of standard cranes. Work on minor repair, field modernisations and smaller installation jobs on standard equipment. Be able to identify and source basic parts for sales to quotes repairs. Be able to offer basic repair and field modernisation solutions to customers. Be able to attend emergency breakdowns, identify and repair faults on standard cranes. Ensure all parts and materials are available and correct before repair works are undertaken. Assist the Service Manager in determining labour estimates, special tools, requirements or hazards on larger jobs. Work with our Project Management team from time to time. Guide Account Managers with estimated hours of labour and costs for repairs. Perform Safety Review and Visit Reviews and ensure that next steps are documented.
