Must Have Skills: Strong experience in designing and developing Grafana dashboards using Prometheus, Loki, and other data sources. • Ability to collaborate with cross-functional teams to understand monitoring requirements and translate them into meaningful visualizations. • Proficiency in implementing Grafana alerting mechanisms. • Experience integrating Grafana alerts with third-party tools like PagerDuty, ServiceNow, or Slack. • Skilled in maintaining and enhancing dashboards and alerts for performance and usability. • Familiarity with various Grafana plugins and their effective usage. • Ability to document dashboards and alerting configurations following best practices. Nice to Have Skills: • Knowledge of time-series databases such as InfluxDB. • Experience with CI/CD pipelines for automating dashboard and alert deployments. Detailed Job Description • Design and develop Grafana dashboards tailored to business and technical monitoring needs. • Collaborate with stakeholders to gather requirements and conduct discovery through interviews and data analysis. • Maintain and prioritize dashboard backlogs, and translate standards into reusable artefacts (templates, runbooks, checklists). • Implement and manage alerting rules and escalation paths within Grafana. • Integrate alerting workflows with external tools like PagerDuty, ServiceNow, and Slack. • Continuously enhance dashboard performance and usability based on feedback and evolving needs. • Work with plugins to extend Grafana functionality and visualization capabilities. • Document dashboards and alerting configurations to ensure clarity and maintainability. • Support cross-region monitoring initiatives and align dependencies across AU.
