WHAT YOU'LL BE DOING As the Senior Internal Communications Adviser, you will partner with stakeholders across the organisation to identify, plan, develop and implement internal communications that increase staff engagement and connection with Coal Long Service Leave (CLSL), our purpose, vision and strategy. You will: Partner with our Regulatory and Technology teams to craft internal communication strategies for high-profile strategic projects Develop, plan and deliver targeted and engaging communications to internal stakeholders across different mediums and channels Provide advice and guidance on better practice techniques and approaches for impactful internal communications to improve engagement Develop and deliver internal communications that are consistent with CLSL’s approved brand, employee value proposition (EVP) and tone as the custodian and regulator of the Scheme Collate and use data and insights to analyse and evaluate the success of internal communication initiatives to inform future communication activities Contribute to the development, implementation and review of internal communication strategies and operational plans to ensure alignment with organisational strategies and ongoing relevance as the organisation transforms Lead internal communications activities for allocated initiatives and projects Continue to evolve Coal LSL’s internal communications platforms to deliver targeted, impactful and engaging communications. This is a contract role for 12 months, based in Newcastle. WHY WORK WITH US? As a Commonwealth Government entity that manages portable long service leave, we are proud of the difference we make in the lives of hardworking Australians. By connecting employees in the black coal mining industry to their long service leave entitlements, we’re giving back life’s most precious gift: time. We believe in our purpose, are focused on our strategic goals, and are committed to serving the beneficiaries of the Scheme, industry employers and strengthening industry partnerships. What we offer: We’re a dedicated team of professionals who deliver meaningful, purpose driven work in a supportive and inclusive workplace culture built on values of trust, openness, respect, care and honesty. Our hybrid working model and compressed hours enable you to balance your career and lifestyle, giving you the time to grow, excel and do what you love. Located in the progressive and vibrant city of Newcastle, our contemporary workplace provides you with a space to connect and collaborate with colleagues, while also enabling you to balance work–life commitments. We want our people to live their best lives while working with us. To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team at careers@coallsl.com.au WHAT YOU'LL BRING To be successful in the Senior Internal Communications Adviser position, you’ll have proven experience in strategic internal communications, ideally within regulatory or tech-driven environments. You will have the ability to translate complex information into to clear, compelling narratives that build understanding and engagement, while managing multiple projects and competing priorities. Your background will demonstrate your: Exceptional written and verbal communication skills with strong attention to detail Experience crafting clear and effective communications for diverse audiences and channels, often at short notice Strong organisational skills with the ability to effectively manage multiple communications and initiatives Well-developed skills in building strong relationships across teams and influencing stakeholders to deliver outcomes Self-starter mindset with a strong results focus and ability to work independently as well as part of a wider team. Ability to take ownership of initiatives and seek support, advice and guidance as needed. Highly developed consulting skills with the ability to elicit stakeholder needs and context to tailor communications to achieve desired outcomes Strong working knowledge of SharePoint and experience managing a SharePoint-based intranet Creative communication skills, developing engaging content for digital platforms; video production experience is highly desirable Experience developing and implementing crisis communications (in an internal capacity) Experience working on complex projects involving legislative requirements and technology changes (preferred) You will have a bachelor’s degree in Communications, Marketing or equivalent. Post graduate qualifications or certifications, e.g. IPA2 (desirable). If you meet most of the criteria above and are keen to grow in others, we would like to hear from you. If this sounds like you, apply now. HOW TO APPLY To apply for this position, please submit your resume and a cover letter outlining what attracted you to the role and how your skills align, particularly your experience with projects involving legislative and technology changes. Your cover letter should be no longer than 800 words. Applications close midday on 7 November 2025. Australian citizenship, residency or working rights is a prerequisite for this role. Applications are open to all qualified candidates regardless of their background, identity, experiences and beliefs. Please connect with us at any time during the process for a confidential conversation regarding your application, including if you require any adjustments or considerations in order to participate fully in our recruitment process. Contact us at careers@coallsl.com.au. The successful applicant for this role will be required to undergo working rights checks, background checks including a police check, and other assessments as required.
