Are you currently working in business insurance and looking for your next step? This role is the perfect opportunity to move from a call centre or insurer environment into the world of insurance broking — and get paid while you learn and qualify. About the Role You’ll be joining a friendly, close-knit broking team that looks after a range of commercial clients. Your role will be to support the brokers with day-to-day servicing, renewals, and policy administration, helping to deliver great outcomes for business clients while learning the ropes of commercial broking. This position has come about due to team growth and an internal promotion, so you’ll be stepping into a positive, supportive environment where development is encouraged. Why You’ll Love It Get paid to learn: Full support to complete your Level 5 Certificate in Financial Services – the qualification needed to become a broker. Real career pathway: Move from support into broking as your skills and confidence grow. Hybrid working: Split your time between the North Shore and Auckland offices, with flexibility once you’re established. Collaborative culture: Join a down-to-earth team that values teamwork, learning, and recognition. National growth opportunities: Be part of a growing organisation with plenty of room to advance. Who We’re Looking For You have experience in business insurance , ideally from a direct insurer or call centre environment. You’re organised, proactive, and enjoy helping clients. You’re keen to develop your career and gain professional qualifications. You enjoy working in a supportive, people-focused team. The Details Location: Hybrid – North Shore and Auckland offices Salary: $65,000 – $75,000 (depending on experience) If you’re ready to step out of the call centre and into a long-term career in insurance broking, this is your chance. Apply now or reach out for a confidential conversation.