Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About Us The Salvation Army is a Christian movement and one of Australia’s most trusted charities. We believe in doing good that transforms lives and futures. From moments of personal crisis to times of national need, we’re there—offering safety, support, and opportunity to those who need it most. About the Role We’re seeking a compassionate and community-focused Homelessness Outreach Case Manager to join our dedicated team. This role is ideal for someone who thrives on meaningful connection, values social justice, and is committed to supporting individuals and families experiencing or at risk of homelessness. You wi ll provide tailored, person-centred support to women and build strong community networks that foster long-term stability. If you’re looking for a role where your empathy, resilience, and advocacy can make a real difference—this is it. Key Responsibilities Deliver trauma-informed, client-centred outreach case management Conduct comprehensive assessments and develop support plans using a Housing First approach Provide referrals, advocacy, and practical support to connect clients with essential services Collaborate with outreach teams and community partners to deliver holistic care Facilitate rapid rehousing and access to safe accommodation Build partnerships with schools, local businesses, and community groups Represent the service at outreach hubs, events, and stakeholder meetings What You Bring Diploma or higher in community services, social work, or a related field (Mandatory) At least 2 years’ experience in case management or similar roles (Mandatory) Strong understanding of trauma-informed practice and housing instability Excellent communication and advocacy skills Confidence working with women, diverse communities and building collaborative partnerships NSW Working with Children Check and Driver’s License Why Join Us? We understand the importance of flexibility, wellbeing, and purpose in your career. That’s why we offer: 12 weeks paid parental leave Flexible work arrangements to support balance and wellbeing Salary packaging benefits up to $18,550 tax-free Up to 8 weeks leave through our purchase leave scheme 5 days paid volunteer leave annually Health, fitness, and financial discounts Career development opportunities in a values-driven organisation A supportive, inclusive team where your contribution is valued Ready to Apply? If you’re passionate about creating positive change and supporting others to thrive, we’d love to hear from you. Submit your resume and a cover letter outlining your alignment with the role. Together, we can build a stronger, more compassionate community—one person, one family, one future at a time. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
