Full time, fixed term role for 12 months An excellent opportunity to lead a team and enhance client satisfaction and operations Base Salary $112,628 17% superannuation About the opportunity The Financial Services team is looking for a self-driven Accounting & Transactional Support Lead to join their high performing team. In your new role, you will get an exciting opportunity to lead a transaction team, enhance overall client satisfaction and resolve service issues. You will manage the team workload and implement governance protocols. You will also provide operational guidance based on metrics. Your key responsibilities will be to: lead a transaction team to ensure compliance with policies and procedures while overseeing day-to-day transaction processing activities and support foster strong client relationships and provide proactive advice to resolve enquiries and enhance the customer experience efficiently resolve complex transaction issues, analyse critical issues, and implement effective solutions to enhance operational efficiency engage and build strong relationships with stakeholders, facilitating discussion to address concerns and gather feedback, ensuring alignment with work area goals manage work area reporting and compliance ensuring accurate information on university systems and adherence to work area requirements coordinate and manage risk assessment activities within the work area, prioritising workplace health and safety and ensuring consistent alignment with university guidelines and best practices. About you strong problem-solving skills and the ability to use initiative and exercise sound judgement, along with the ability to prioritise workload during busy periods excellent interpersonal, negotiation and influencing skills, including effective management of stakeholder relationships, commitment to ensure service excellence demonstrated experience in prioritising your own and your team workload to meet competing and ad hoc demands. Sponsorship / work rights for Australia You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. As this position is located on an NSW Health site, it is a regulatory requirement to complete compulsory employment checks prior to starting in this position. For more information and instructions, please visit: NSW Health employment requirements This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTQIA . We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion . Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion . How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Victoria Ford-Rogers by email to victoria.ford-rogers@sydney.edu.au © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role. Applications Close Friday 24 October 2025 11:59 PM
