Job Description The Role We are inviting all talented individuals to join our team in beautiful Canberra! If you share our love for this vibrant city and have a genuine passion for working with people and making a meaningful impact in the community while having fun doing it, you’re in luck! Bonus points if you can pronounce Gungahlin and love the colour purple ! We are looking for passionate, community focused people to join our ACT team today as Personal Bankers! We have branches located in Belconnen, Tuggeranong, Gungahlin, Woden and Canberra City (Civic). Are you ready to take the next exciting step in your career with a purpose-driven organisation that puts people and community first? Beyond Bank is on the lookout for passionate, ambitious individuals to join our dynamic ACT team—and we’d love to welcome you aboard! Here, you’ll be surrounded by supportive leaders who are genuinely invested in your success. You’ll gain access to exceptional training and development opportunities, collaborate with a wide range of internal teams, and play a key role in creating real, positive change in the lives of our customers and communities. This is more than just a job—it’s your chance to make a meaningful impact and be part of something bigger. Let’s shape the future together! In the first 6 months you will: Exhibit Resilience, Drive, and Passion: Show a relentless attitude towards achieving goals and overcoming challenges. Leverage Customer Service Experience: Utilise your background in customer service, retail, sales, and/or banking to excel in your role. Commit to Success: Demonstrate a strong work ethic and dedication to achieving excellence. Solve Problems Effectively: Apply your excellent problem-solving and analytical skills to tackle complex issues. Build Lasting Relationships: Foster lasting customer relationships and serve the local community with enthusiasm. Learning to describe products and match them to customer needs. Achieve Sales Targets: Excel in achieving individual performance targets by mastering scorecards across key areas such as member satisfaction, engagement, sales, and more. Complete Operational Tasks & Display Technical Skills: Perform teller transactions, manage daily balancing, set up payments and limit increases, open/close accounts, assist with digital banking, and handle deceased estate requests in line with policy.
