Description Are you ready to take the next step in your Amazon career? We are creating a talent pool of future leaders for Operations Supervisor positions within Amazon Logistics. This is your opportunity to prepare for the next level while continuing to grow with us. Role Overview: As an Operations Supervisor, you will support the Operations Shift Manager in driving excellence across our transportation network. This role focuses on leading associates, maintaining safety standards, and achieving operational metrics while fostering a positive team environment. What We're Looking For: - Demonstrated ownership in critical operational processes - Active participation in site initiatives and improvements - Commitment to continuous learning and process improvement - Comfortable in coaching and developing others - Ability to provide constructive feedback to peers Development Opportunity: Selected candidates will receive structured training and development to prepare for future T3 opportunities. This may include shadowing current T3s, participating in specific projects, and receiving mentorship from leadership. Important note: - This is a development opportunity to create a talent pool for future openings to support in a T3 role for a period of time. Key job responsibilities - Support in the development of a strong culture of health and safety practices and initiatives through the compliance with legislation and policy. - Support daily management of department duties. - Deputies for the Operations Shift Manager as required. - Carry out debriefs of all staff and ensure that paperwork is accurately and fully completed. - Carry out duties in accordance with Standard Operating Procedures (SOPs.) - Assign work to staff as required to support the workflow and daily metrics. - Support the Operations Shift Manager by ensuring there is sufficient resourcing for your function including call outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity. - Assist with the training of new associates to ensure they have the right knowledge to carry out tasks required. - Assist the Operations Shift Manager with tracking, trending and reporting of departmental metrics. Assist the Operations Shift Manager in analyzing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals. - Tracking and reporting of hours and schedules for Associates. - Follow up and solve process-related area issues as required. - Ensure equipment defect reporting is completed to a high standard Basic Qualifications - Minimum 6 months experience as a T1 associate at Amazon - Demonstrated record of strong performance and metric achievement - Consistently meets performance expectations - Proven track record of safety compliance and promoting safety culture - Strong communication skills and ability to work with diverse teams - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - 1 years of Microsoft Office products and applications experience - Critical Role experience preferred Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
