Responsibilities: - Strategic Planning and Solution Design: Collaborate with business leaders to define the scope, goals, and deliverables of Duck Creek implementations. Develop and maintain an end-to-end understanding of business processes and their alignment with Duck Creek solutions. Design scalable and flexible Duck Creek architecture to meet both current and future business needs. - Requirements Analysis: Elicit and document business requirements through workshops, interviews, and process analysis. Translate business requirements into functional specifications for configuration and development teams. Work closely with stakeholders to validate requirements and prioritize deliverables. - Implementation and Governance: Guide and oversee the design, development and configuration of Duck Creek components, including Policy, Billing, Claims, and Insights. Define and enforce architectural standards, guidelines and best practices for Duck Creek implementations. Ensure proper integration with other enterprise systems such as CRM, data warehouses, and external APIs. - Stakeholder Collaboration: Act as the primary point of contact between business teams and IT/technical teams. Provide technical advice and support to business users during the project lifecycle. Facilitate stakeholder meetings, project reviews and solution demonstrations. - Testing and Quality Assurance: Collaborate with QA teams to define test strategies, ensuring that delivered solutions meet business expectations. Support user acceptance testing (UAT) and resolve any issues related to functionality or design. - Training and Documentation: Develop and deliver training sessions to end-users and business teams on Duck Creek functionalities. Maintain detailed documentation of the architecture, configurations, and operational processes Degree in IT , Computer Science or related or equivalent experience
