Lee Mathews is an established and respected Australian fashion brand with a unique luxury aesthetic that is loved for its wearability, using custom designed prints & sustainable fabrications. We have an exciting opportunity to join the Lee Mathews team as an assistant store manager of our beautiful Armadale flagship store. We are seeking a highly motivated individual with exceptional customer service standards to assist in leading our Armadale team and successfully drive store performance. You will be joining a creative and passionate team that strives to always create a welcoming and inspiring experience in store. As a company, we are a supportive team, committed to providing you with exceptional training encouraging professional development and career progression. About us:Australian brand Lee Mathews delicately weaves colour, texture and prints into sophisticated and refined seasonal collections. Inspired by the interests of the founder, Lee, prints and textiles are derived from her love of art, silhouettes from her passion for architecture and colour palettes from her vast library of books and travel. About the role:Reporting to the Store Manager, you will ensure that all team members understand their role within the company, their responsibilities, targets and other functions. You will ensure that the business and operational targets, as agreed upon, are achieved to enable future success. Generous salary and benefits are offered to the successful applicant. This role will include, but is not limited to:Cultivating local relationships with customers, VIPs & other retailersAssisting customers in storeProviding an inspiring and welcoming atmosphere in storeAnswering phone and email enquiriesStriving to achieve sales targets and company KPIsAssisting in reporting daily, weekly and monthlyMotivating and driving staff performanceAssisting in team managementMaintaining stock managementManaging store financials and controlling costsEnsuring the store aesthetics are always at their bestAssisting in the administration & execution of in-store eventsStrategizing business ideas that assist the growth of your store and the businessSupporting the store and all operations in the absence of the store manager Requirements for the role:Experience in high-end retail Exceptional customer serviceExperience in growing and nurturing a customer baseExceptional presentation standardsExceptional verbal & written communication skillsUnderstanding of the Lee Mathews brand & aestheticUnderstanding of the customer demographicAbility to interact with all departments within the companyHighly motivated and driven in your role with a keen eye for detailPossess exceptional organisational skills For further enquiries about the role or to submit an application please contact heidi@leemathews.com.au
