Equipment Hire Coordinator Location: Silverwater (and surrounding areas) Type: Permanent | Optional Saturdays (paid at higher rate) Salary: $80,000 - $85,000 plus Super About the Company 2XM are partnering with a well-established equipment hire company with a strong presence across multiple states. Known for their commitment to quality and customer service, they’re now seeking a motivated Equipment Hire Coordinator to join their busy Silverwater branch. About the Role This is a great opportunity for someone who enjoys working in a fast-paced, hands-on environment, coordinating hire bookings, managing deliveries, and providing excellent customer service. You’ll play a key role in ensuring customers get the right equipment, on time, every time. Key Responsibilities Respond promptly and professionally to phone and online enquiries, converting leads into confirmed bookings. Maintain accurate records of bookings and customer requirements in the branch diary/Day Book. Coordinate and dispatch deliveries, ensuring promised timeframes are met. Communicate clearly with drivers and yard staff, allocating tasks based on skills and availability. Assist with general yard duties, including loading and unloading equipment as required. Identify skill gaps or training needs within the team and liaise with the Branch Manager where needed. What You’ll Bring Previous experience in customer service or administration, ideally within hire, construction, engineering, or manufacturing industries. Strong communication and coordination skills. Basic computer skills (experience using Baseplan highly regarded but not essential). A valid Driver’s Licence. Flexibility to travel to other Sydney branches and work shifts between 6am – 6pm. What’s on Offer Permanent role with a stable, growing company. Great team culture and supportive management. Optional overtime and Saturday work at higher pay rates. Training and development opportunities within the hire industry.
